Stay Inn & Suites Montgomery

Superb

Passable

Very good

Liked: Very clean. Room was very comfortable and spacious. Staff was very pleasant.
Disliked: It says there is a breakfast, but all you get is a bag to go with fruit., juice box, granola bar and you have to ask or it. I thought we were past all this.

Exceptional

Awesome

Liked: Nice and Friendly service. Staff was very helpful.

Very good

Same as above

Liked: Comfortable room and good communication from the staff.The takeout breakfast had good quality items in it. We left before the breakfast bags were to be out, but were offered them anyway.

Exceptional

Liked: The room was very spacious and accommodating and also the staff was very nice. I appreciated them

NEVER AGAIN!!

Liked: When I got there, they tried to charge me more than the amount I received from Booking.com. The worker behind the desk kept telling me they would charge me for smoking in the room and then tried to put me in a room with a king sized bed that smelled like cigarette smoke. When I told him I would not stay in that room, he showed me a room with two queen beds that didn't smell like smoke, I agreed to stay there, but he wanted to charge me more. When I let him know I no longer wanted to stay at that hotel, he let me stay. There was a roach that came out of a crack in the wall in the bathroom that I had to kill. There was mold on the bathroom ceiling. On the website, they advertised having breakfast, but they only gave a bag that included a tiny water bottle, a tiny juice box, an apple, and a tiny breakfast bar. They did have coffee and tea in the lobby. When I got my rental car, I went to the desk to ask if I needed a car voucher so it wouldn't be towed, the guy at the desk said no, but wanted to see my id for some reason. I refused because I felt very weird vibes throughout my entire stay there. NEVER AGAIN!!