Stay at Alice Springs Hotel

Good

Liked: The room was pleasant, the bed was comfortable, and overall it was a great room.
Disliked: The only issue I encountered was with the AC system, as I was unable to activate the heater

Very good

Never coming back because of...

Liked: The location was good. Just 10 minutes walk to coles.
Disliked: The staff member was unprofessional. When I politely asked if I could extend my stay, she spoke to me as if she was doing me a huge favour no greeting or courtesy at all. She clearly lacks training in customer interaction and basic manners. She mentioned the payment in a rude manner as if I wasn't capable of paying, despite me being polite the whole time. I was also very disappointed because she charged me an extra $38 for the sheet. There were just three tiny drops of blood due to a small wound on my leg, but she insisted the sheet couldn't be reused. It felt like she was looking for reasons to make things difficult rather than trying to help. Charging that much for something so minor seems completely unfair.

Very good

Very good

Liked: Convenient location to main street. Comfy beds. Nice and clean.
Disliked: The property is looking a little tired.

Very good

Liked: On my return stay I got a free upgrade to a bigger room. Thank you!
Disliked: It's a little run down and tired looking.

Good value for money. Good...

Liked: Staff was very nice and supportive. The place was quiet and I could get a good night sleep. Location: close to town center and shops.
Disliked: Wifi

Pleasant

Liked: Great location next to the town centre
Disliked: Decor and facilities have become a bit shabby and dated, rooms not particularly clean and reception staff far from helpful.

Superb