Starlight Inn Huntington Beach

Staff has to stay on...

Liked: Proximity to family
Disliked: Perspectives of staff

Don't stay here.They won't give...

Liked: ,nothing
Disliked: Staff was extremely rude. Asked twice for more towels and clean linens. They never brought then wouldn't you give this arti've given us our deposit back because he's having a dog in the room which we never did we had to call the police on them. Just horrible customer service and not a very good value. For the money at all, I would not recommend staying at this hotel.

Exceptional

Very upset with Expedia!

Liked: The location was decent.
Disliked: Upon booking the picture of the room was not the actual picture, not even close. The room was non-refundable it was supposed to be non-smoking but it smelt of cigarettes big time. Needs to be remodeled big time, I was scared to get in the bed luckily we had my own sheets. We were there from 10ishpm and left at 2:30am couldn't take it any longer!

Literally Robbed and Discriminated against.

Liked: Nothing it was a horrible experience
Disliked: I called ahead to see if it was possible for an early check in. I was told 1:15. I showed up at 1:11. The lady practically yelled at me. Meanwhile my wife is telling me from the car there are a lot of bad reviews about this woman being mean. I asked the woman to please stop being rude to me and that her reviews warn of this... she then told me she is.refusing to let me stay.and that the money I paid was non refundable. 168$ so. She insults me.Steals money from me and gets away with this often it seems. I even called the police..they wouldn't even take a report explaining to me it was a civil matter . I needed something for my cc company to see they were being unreasonable and stealing from me. DO YOURSELF AN SOCIETY A FAVOR... PUT THIS HOTEL OUT OF BUSINESS. By the way BOOKING.COM Is not in the USA and there is no number for help . In my opinion they are just as bad..They have seen these compliments and obviously do nothing. Shame on you!People work hard in life and deserve to be treated with kindness.

Very good

Good

Disliked: I didn't like that they put me on the 3rd floor with no elevator. I should of got a hotel room somewhere else.i won't be staying there again.

Very clean, better than expected.

We'd stay there again

Liked: The location worked great for us. Walking distance to many things.
Disliked: Only 1 trash can, cash deposit that i had to wait until after 9am to get back.