Star Anglia Hotel Guest Reviews
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Write a review
Christopher Mon, 18 March 2024
Poor
Claudia_nobrega Mon, 15 January 2024
Passable
Isaac Fri, 5 January 2024
Exceptional
Lee Mon, 11 December 2023
Good
Keyton Sun, 3 December 2023
Superb
Damon Fri, 17 November 2023
Poor
Liked: Bed was comfortable. That's about it.
Disliked: Stayed for 2 nights. Sign stated ' room cannot be cleaned properly if possessions are left on bed" Room wasn't cleaned. 1 bin emptied. Coffee cup let on side used. No extra coffee or milk replaced. Bed not made. nothing left on bed
Darren Tue, 14 November 2023
Poor. Neglected customer service
Liked: Fire alarms kept going off all night. No staff on site to rectify. No explanation. Broken bed. Awful experience
Disliked: Everything
Abidemi Tue, 31 October 2023
Passable
Anonymous Sat, 14 October 2023
Bad
Erika Mon, 4 September 2023
Avoid like the plague!
Liked: Nice comfortable bed slept like a baby and room was just the right temperature. Very clean bathroom
Disliked: Sorry guys but the breakfast was terrible and I really resented having to pay £10 for it. By the way on their website it says you can enjoy a continental or full English breakfast for £7.50. If I had had a continental that would have cost me that price but the full English cost more. But it is not stated on the website. The receptionist insisted I had to pay £10 as that was what was quoted to him. The sausages were lukewarm and undercooked still pink in the middle and had a very mushy texture to it. Toast was barely browned and I was not offered white or brown. I left most of the toast in the plate. The fried egg yolk was underdone and the white of the egg overdone and the hash brown was burnt. I was given a large croissant which wasn't heated as per my request no butter came with it uht milk instead of fresh no cereal offered. It was a total disaster but it was a Sunday and I was very hungry.However my most serious complaint was when I tried to leave the hotel at 7.30 this morning I was unable to leave the building as all the doors were securely locked. The reception is only manned until 10pm until they decide to come back. This matter had been reported to the fire safety office and they were not impressed. I had to ring 2 emergency numbers to get someone to comevandblet me out!