St Mellion Estate

We usually have a lovely...

Liked: The location was convenient for us as was a stop over before moving to our cottage for the rest of our holiday.Nice pool and spa facilities.
Disliked: Breakfast on the Sunday was a nightmare! Obviously could not cope with volume of guests and it showed in staff who were understaffed and not coping! Staff in restaurant looked like they didn’t want to be there! It’s a shame as have stopped here a number of times and this is worse experience we have had.Carpets in hallways look dirty like they need a good deep clean!

Pleasant

Liked: The bed was comfy and had good big windows, appreciated the addition of a fan in the heat.
Disliked: We put do not disturb on the door and someone came into the room anyway, they threw away our wash bag which was nowhere near a bin.

Exceptional

Liked: The staff were very friendly and attentive. The facilities were exceptional and the food was great.

Good

Liked: Amazing facilities
Disliked: I had booked a twin room and had received confirmation of this but was given a double bed. Also had booked breakfast but they had no note of that on their system

Good for golf

Liked: Lovely location, nice leisure facilities, good shower
Disliked: Entrance confusing, Reception staff communication poor, no usb sockets, breakfast, food not refreshed, very basic bread, no fresh decaf coffee. creaky floors. No cocktails.

Superb

Disappointing

Exceptional

Good

Liked: Staff at the breakfast bar were friendly.
Disliked: Check-in and check-out are not friendly—no fan or air conditioner during hot weather.