Overall a pleasant stay that...

Liked: The location, in the West End, was very convenient, close to theatres, shops, only a few minutes from train stations and plenty of pubs and restaurants nearby. The room size was fine and staff very friendly and helpful.
Disliked: We had to move coffee facilities to a different location and even then, the power leads were barely long enough, with the coffee maker either over the edge of a bench or on the floor. Not ideal.All it needed was an extension chord to rectify.

Loved the location and door...

Liked: Location- cleanliness
Disliked: Very expensive mini bar - £8 for small Pringles!

Very good

Pleasant

Superb

Very comfortable, quirky designs and...

Liked: LocationDesign/styleVery comfortable bedGorgeous bathroom
Disliked: It was quite expensive for quite a small room but I understand that the location and design makes it a a high-end property.

Great choice for Covent Garden

Liked: The rooms are nice with super-comfy beds. Very friendly staff.
Disliked: The service in the restaurant could be better (water & coffee refills).

The staff are excellent and...

Disliked: We would have liked a privacy door to the bathroom apart from that everything was perfect

Great location and decor

Liked: Friendly doorman, reception staff, the Den, the bathrooms, the decor