St James Hotel

Very good

It was a great place...

Liked: It was a beautiful hotel. We had 3 rooms all on the same floor with our adult children. We loved the museum spaces and displays in the hotel. Food was exceptional, we had dinner and breakfast and would happily return. The gift shop was lovely with nice offerings. It was the perfect location! Everyone said they enjoyed their stay and raved about the comfort of the beds. The library room with the fireplace was lovely!

Overall, we enjoyed it.

Liked: I liked all the historical features of the hotel.
Disliked: The air conditioner didn't work in our room and it was a hot day.

Exceptional

Superb

20 yrs after our wedding...

Liked: Every encounter with staff was delightful! Especially, our waitress (Allisyn) at the Scarlet Kitchen. She was cheerful, confident, and very prompt, even with serving multiple tables. Also, one of the front desk staff ( I failed to get her name) was very accommodating when I forgot to grab my sunglasses on our way to check out. She took me back to the room to retrieve them graciously. Even more graciously, greeted me the following morning when I arrived back at the St. James for the bag I also forgot to grab.
Disliked: Actually, now that I really think hard, the toilet seat in room 123 needs some attention.

Exceptional

Very good

Liked: Good location and very historic really could use a deep cleaning tho. Window interiors and screens
Disliked: See above

Disappointing and overpriced.

Liked: The main areas of the hotel were nicely decorated and the hotel has a fascinating history.
Disliked: The guest rooms were extremely dated and uncomfortable. The bed was made poorly and the mattress was awful. The room was dark and the one small window had a shade that didn’t work. Bathroom was dingy and the bathroom amenities were subpar. Food in the hotel restaurant was mediocre at best. Rooms were way overpriced! A very disappointing experience