Good

Pleasant

Liked: The stuff was very kind!!
Disliked: The linen, bed sheets wasnt clean we found some chewing gum on the linen...

Exceptional

Liked: Nice hotel and room. Clean Tidy.All staff good especially the Receptionist, who worked there in the mornings and afternoon. He was v helpful. He looked after us especially mu mum who is disabled.
Disliked: All good but no facilities for disabled

Good hotel but could use...

Liked: Our room and bathroom were pretty clean though a few hairs had been left in the sink. The bedroom was fitted out with modern decor & nice furniture but the bed was small.
Disliked: The walls on the stair cases were scuffed and marked, I think the whole property could do with a smarten up and lick of paint. On the whole, the property is well kept, clean and tidy.

Passable

Passable

Good

It was great!

Liked: At first glance I found the room to be a little small for a double room as there wasn't much space around but other than that it was nice and comfy. Also the view overlooked the London eye and bit of the shard which was really cool especially at night with the lights.
Disliked: The room that we were assigned in the bedside lamps did not turn on and also one of the sockets was lose and also the hand shower didn't have much pressure to it.

Excellent location

Liked: We booked to stay here for 3 nights, the location was excellent around a 5 minute walk to Victoria station/underground, Sainsbury?s close by for amenities also around a 30min walk to Buckingham Palace which was nice! On arrival staff were welcoming explained about the grab and go breakfast which they were offering due to the current pandemic we did not have this so can?t comment however found that it was a good idea. The room was small but fine for what we needed as we were out all day. There were lots of little pubs/cafes and restaurants around the hotel also.
Disliked: My only negative about this hotel is that the room/towels/tea and coffee cups were not changed or cleaned on a daily basis I believe if we would have asked for them we would have got them but I do not think given the current pandemic that should be the case the bedding and towels I believe should have been changed and at least a clean cup each day. There was no option of a door hanging to ask for the room to be cleaned or left. It was unfortunate that this was the case, if we were to return for another weekend we would stay here however we would ask for these next time or bring our own.