St. Ermin's Hotel Autograph Collection by Marriott Guest Reviews
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Write a review
Elaine Tue, 1 July 2025
My hotel of choice when...
Liked: Everything! The staff are exceptional! You are my hotel of choice when I'm in London. (I also love the hotels signature fragrance - beautiful! )
Laura Sat, 21 June 2025
Beautiful hotel, great location, excellent...
Audrey Tue, 3 June 2025
Friendly, clean, comfortable, elegant in...
Liked: The beds are American-comfortable, compared to some bad beds I had in Scotland (sorry Scotland, still love you). The breakfast set-up is incredible. Full English breakfast in covered dishes, replenished by the kitchen as needed. Bagel/toast station, bagel toppings station, lunch meats, yogurt, cereal, juices. It takes up the entire bar area and is generous and good. As a SOLO TRAVELER I felt safe and seen. Well worth it!
Disliked: I expected better from the dinner cooked in the restaurant (I couldn't identify my lamb by sight or taste); however, the salad tasted like it was picked 5 minutes before serving. All was well, though, as my waiter took it off my check and the next morning I was able to speak with the Food & Guest Experience manager, who made it right by offering me afternoon tea on him. The tea was lovely.
Valerie Tue, 3 June 2025
Exceptional
Paul Wed, 28 May 2025
Thumbs up
Liked: For the money this was a truly great experience. Super happy with the room, great location and the staff could not have been more helpful and welcoming. Interesting history to the hotel as well!
Disliked: Nothing to say here - we had a great stay
Stanley Sun, 25 May 2025
St. Ermins Reunion
Liked: Wonderful historical hotel. Professional and helpful staff. Great location.
Disliked: Can’t think of anything.
Gillian Mon, 19 May 2025
Perfect family weekend away. Perfect...
Liked: Stunning hotel
Sachin Thu, 15 May 2025
Will not be staying there...
Liked: The rooms were too small for 2 people let alone 4 . You really should alert families that the room is only sufficient for no more than 2 people. It was so crammed and just put a damper on our stay there.
Disliked: The complimentary glass of wine was a nice.
Stephen Tue, 6 May 2025
Beautiful hotel fantastic staff, up...
Disliked: No turn down service, would help if instructions on how to use coffee machine. Too dark to see switch.Shower not the best, small cubicle.
Cyril Mon, 5 May 2025
Exceptional
Liked: Fabulous hotel, everything was just perfect - central location, staff, wonderful garden, super clean rooms, breakfast... we are definitely coming back!