St. Ermin's Hotel Autograph Collection by Marriott Guest Reviews
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Bonnee Tue, 8 July 2025
Great place to stay and...
Liked: Room was very comfortable and clean. The staff was very welcoming and polite. Not many tv channels to watch. The breakfast was awesome! There was great selection and the staff was very helpful and made you feel welcome! The location of the hotel was within walking distance of the bus tours and other attractions
Disliked: There weren’t many tv channels to watch. There want much choose on the dinner menu. The shower operation was confusing.
Elaine Tue, 1 July 2025
My hotel of choice when...
Liked: Everything! The staff are exceptional! You are my hotel of choice when I'm in London. (I also love the hotels signature fragrance - beautiful! )
Laura Sat, 21 June 2025
Beautiful hotel, great location, excellent...
Audrey Tue, 3 June 2025
Friendly, clean, comfortable, elegant in...
Liked: The beds are American-comfortable, compared to some bad beds I had in Scotland (sorry Scotland, still love you). The breakfast set-up is incredible. Full English breakfast in covered dishes, replenished by the kitchen as needed. Bagel/toast station, bagel toppings station, lunch meats, yogurt, cereal, juices. It takes up the entire bar area and is generous and good. As a SOLO TRAVELER I felt safe and seen. Well worth it!
Disliked: I expected better from the dinner cooked in the restaurant (I couldn't identify my lamb by sight or taste); however, the salad tasted like it was picked 5 minutes before serving. All was well, though, as my waiter took it off my check and the next morning I was able to speak with the Food & Guest Experience manager, who made it right by offering me afternoon tea on him. The tea was lovely.
Valerie Tue, 3 June 2025
Exceptional
Paul Wed, 28 May 2025
Thumbs up
Liked: For the money this was a truly great experience. Super happy with the room, great location and the staff could not have been more helpful and welcoming. Interesting history to the hotel as well!
Disliked: Nothing to say here - we had a great stay
Stanley Sun, 25 May 2025
St. Ermins Reunion
Liked: Wonderful historical hotel. Professional and helpful staff. Great location.
Disliked: Can’t think of anything.
Gillian Mon, 19 May 2025
Perfect family weekend away. Perfect...
Liked: Stunning hotel
Sachin Thu, 15 May 2025
Will not be staying there...
Liked: The rooms were too small for 2 people let alone 4 . You really should alert families that the room is only sufficient for no more than 2 people. It was so crammed and just put a damper on our stay there.
Disliked: The complimentary glass of wine was a nice.
Stephen Tue, 6 May 2025
Beautiful hotel fantastic staff, up...
Disliked: No turn down service, would help if instructions on how to use coffee machine. Too dark to see switch.Shower not the best, small cubicle.