St. Ermin's Hotel Autograph Collection by Marriott Guest Reviews
Write a review
Write a review
Audrey Tue, 3 June 2025
Friendly, clean, comfortable, elegant in...
Liked: The beds are American-comfortable, compared to some bad beds I had in Scotland (sorry Scotland, still love you). The breakfast set-up is incredible. Full English breakfast in covered dishes, replenished by the kitchen as needed. Bagel/toast station, bagel toppings station, lunch meats, yogurt, cereal, juices. It takes up the entire bar area and is generous and good. As a SOLO TRAVELER I felt safe and seen. Well worth it!
Disliked: I expected better from the dinner cooked in the restaurant (I couldn't identify my lamb by sight or taste); however, the salad tasted like it was picked 5 minutes before serving. All was well, though, as my waiter took it off my check and the next morning I was able to speak with the Food & Guest Experience manager, who made it right by offering me afternoon tea on him. The tea was lovely.
Valerie Tue, 3 June 2025
Exceptional
Paul Wed, 28 May 2025
Thumbs up
Liked: For the money this was a truly great experience. Super happy with the room, great location and the staff could not have been more helpful and welcoming. Interesting history to the hotel as well!
Disliked: Nothing to say here - we had a great stay
Stanley Sun, 25 May 2025
St. Ermins Reunion
Liked: Wonderful historical hotel. Professional and helpful staff. Great location.
Disliked: Can’t think of anything.
Gillian Mon, 19 May 2025
Perfect family weekend away. Perfect...
Liked: Stunning hotel
Sachin Thu, 15 May 2025
Will not be staying there...
Liked: The rooms were too small for 2 people let alone 4 . You really should alert families that the room is only sufficient for no more than 2 people. It was so crammed and just put a damper on our stay there.
Disliked: The complimentary glass of wine was a nice.
Stephen Tue, 6 May 2025
Beautiful hotel fantastic staff, up...
Disliked: No turn down service, would help if instructions on how to use coffee machine. Too dark to see switch.Shower not the best, small cubicle.
Cyril Mon, 5 May 2025
Exceptional
Liked: Fabulous hotel, everything was just perfect - central location, staff, wonderful garden, super clean rooms, breakfast... we are definitely coming back!
Ellie Mon, 5 May 2025
Perfect stay at stunning St...
Liked: The hotel is stunning. Fantastic location, within walking distance to see Wicked or Hamilton. Hotel staff were helpful, friendly and attentive. Breakfast was amazing too. Incredible history to the hotel. Will definitely stay here again
Disliked: The only thing which we struggled with was casting to the tv. It worked one time, couldn't connect again.
Alžbeta Sun, 4 May 2025
An excellent family holiday in...
Liked: The hotel location is great, just 2 minutes walking distance from St. James ´s Park tube station, walking distance to Westminster, Parliament, Buckingham Palace. It has a truly unique atmosphere. We felt welcomed the minute we entered the hotel. All the staff was excellent. Wide variety of choices for breakfast, also gluten free, vegan, vegetarian - attention to food allergies. We can not complain about anything, had an excellent time there and my children already miss it and want to go back :-) . Would definitely go back again if travelling to London.
Disliked: Not that we did not like, just the size of the Deluxe, Guest room, 2 Double we booked for 2 adults and 2 children (age 10 and 14) was at the end a little bit small for us - not enough space to unpack and store 4 luggage's so next time we would go either for 2 connecting rooms or for a family room with 2 bathrooms as our girls are teenagers and need their privacy.