Name: St. Elmo Hotel
Address: 426 Main Street, Ouray, CO
Telephone: (888) 420-1645
Rating: 4.25

Exceptional

Good

Liked: This hotel was beautiful and old timey, and lovely to stay in. And the breakfast was delicious. But because it was three floors, and you entered the lobby on the second floor, you had to go down a set of rickety metal stairs to get to your car where you parked behind the building. This is because in Ouray, Colorado, you are not allowed to park on the street at night. For me it was very precarous, going up and down those stairs with my bad back and trying to get my service dog up and down them. I walked to town for dinner around 5 PM with my service dog, and we got back about 6 PM, and the front door of the hotel was locked. So we had to go around back and I had to carry my dog up the metal stairs because of the holes in the metal, because he was scared. Then in the morning, l unlocked the front door to take him out to the bathroom around 7 AM, and when I came back, it was locked again, so I had to go around the block to the back of the hotel and do the same thing all over again. I think this is a charming hotel for maybe younger people who don't have physical disabilities. But it was too much for me with my physical struggles. Maybe the solution would be to put a door handle with a four digit code on the front door like they had on the back door, or some kind of lobby entrance key for the patrons.

Superb

Exceptional

Liked: great homemade breakfast

We had a lovely time...

Liked: The breakfast was amazing. Underpromise, overdeliver is their motto.
Disliked: Everything was great.

Location and staff made it...

Liked: Location and breakfast was just great! Staff very friendly.
Disliked: The wallpaper was too much! The rooms need work furniture was not comfortable. Worn out. Water in the shower, took forever to warm up, and water didn't stay in shower, was all over the floor.