St Christophe Hotel & Spa Ascend Hotel Collection

Superb

Very good

Liked: Architecture
Disliked: Huge heavy Pillows

GREAT EXPERIENCE amenities location

Liked: Location to bike path, near downtown, separate bike storage room, across from fun dessert and kids play space
Disliked: A bit tired, repeated failure of room cards

Very good

Great Hotel. Friendly staff. Mediocre...

Liked: The staff was very friendly. Although the reception clerk had very little knowledge of the spa facilities (she didn't know if there were showers in the massage section) she did her best to answer and offered the flexibility of returning to our room (after check out) to shower before leaving. The room itself was very clean and already cooled before our arrival on a steaming hot day. There were enough towels and other essential for our stay, including a complimentary bath robe for the spa.
Disliked: There was no hand soap in the bathroom! I know for some this might seem trivial, but to me, washing my hands after pretty much anything is important, so I had to go out and buy some for our stay. A pair of sandals for the spa would have been an added plus.The pool was being renovated and we found out the day before our stay. Thankfully we were warned in advance, avoiding any disappointment. We were told that the sauna and warm baths were still functional, but they were barely working. The warm baths were just water. not warm; tepid at best. The sauna was dry. There was no water provided whatsoever, so we cut that short.

Very good

Won't go back, won't recommend

Disliked: Lobby was dirty, mold on the windows and balcony door, shower/bathtub was disgusting, toilet was leaking, beds were very uncomfortable, there was no hardwood flooringun the rooms as stated in the hotels description there was cheap broken laminate flooring. Went for breakfast at the hotel an hour after opening and there was barely any food left

Passable

Liked: The staff was excellent I couldn't ask for anything better,
Disliked: I found very exspensive and was not much, I found room very small and the big stand for tv for no reason at all, take that out of the small room.

Good accommodation, with good value...

Liked: Fantastic outdoor jacuzzi.
Disliked: Noise from the bedroom heating and the bathroom extractor fan a little loud.