Sprowston Manor Hotel Golf & Country Club

Superb

Superb

Liked: Lovely relaxes atmosphere. Wonderful grounds. Attentive staff.
Disliked: Everything was lovely.

Exceptional

Average

I found the whole stay...

Liked: The grounds were lovey.
Disliked: It started when we arrived. The room were assigned was up a flight of stairs. I had to ask for help to lift my case up. The breakfast was so poor. They were turning people away that had breakfast included in their stay. No apologies. No replenishment of the cooked foods in the morning. What was there when we went to breakfast was congealed and cold. Very disappointing for what is considered a 4star location. I passed reception many times during my stay and nobody available.

Very good

Disliked: The bedrooms were too hot. Windows were unable to open much and no flow of fresh air in bedroom.

Had a wonderful day

Liked: All beautiful
Disliked: The choice of food on the restaurant menu wasn’t very varied

Ideal location for exploring Norfolk....

Liked: Staff very helpful when approached. Venue ideally located for visiting all areas of Norfolk.
Disliked: Rooms decor as shown in photos, starting to look tired but pleasant enough - although public toilets really need redecorating. Dust evident in rooms under bed on tables and in fan, cleaning lacked attention to detail, new pillows and provision of 2 per person would be a great and quick fix, current ones are lumpy and it felt like a hassle of reception staff having to go down to request more. Breakfast passable but min staff on duty meant tables weren't cleared between sittings and food was hit and miss. Dinner menu good and well cooked/presented but very limited and not changed at all throughout the week so only dined in twice.

Superb

Disliked: We had travelled for 6 hours so decided to eat in the restaurant. My daughter ordered risotto. This arrived and was made of basmati rice there were lumps of white rice . This showed that it wasn't evenmade properly . The green pea that was added was marrowfat peas . So very disappointing . She ended up ordering a portion of chips as hungry . She did complain but nothing happened. It was a shame as everything else was excellent. .