SpringHill Suites St. Louis Airport/Earth City Guest Reviews
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|1.9 miles from Earth City centre|
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M. Collins, Columbia, visiting Hollywood Casino Amphitheatre Fri, 19 September 2014
The mattresses are memory foam, which for many people is great, but for those of us with respiratory problems, can cause severe illness. I wish I had known before we checked in. The reason we could see the stains on the bedsheets (gross, by the way, even if they are technically clean) is because the over bed light is brighter than an operating room. We were too exhausted to make a fuss, but although the front desk staff is responsive, we will not be returning.
Liked: Customer Service was great.
Disliked: Stained bedsheeds; glaring overbed lights and ants!
Neumann Wed, 9 June 2021
Gwendolyn Sun, 6 June 2021
Overall, great stay!
Liked: The breakfast was good!
Disliked: We didn't get our room cleaned. But we did receive a message apologizing and they were aware.
Javonte Tue, 1 June 2021
Liked: Hot Breakfast Pretty cleanStaff quickly resolved issue with good customer service
Disliked: Had to change rooms because first room was not very clean
Robertson Sat, 15 May 2021
Fitch Fri, 7 May 2021
Overall a good stay
Liked: I was in town with my son for a basketball tournament. The hotel was spacious and in a good location. There was something on the mattress and box spring. I think probably ice cream from a previous customer. Overall the hotel was very clean. I know sometimes things are missed when cleaning.
Disliked: A little more detail to cleaning.
Sample Thu, 6 May 2021
Chris Sat, 1 May 2021
Anonymous Fri, 16 April 2021
Liked: THE BEST SHOWER of ANY hotel I've ever stayed!
Disliked: Some of the customers were very loud one evening on the next floor up.
Brian Thu, 15 April 2021
Liked: Very friendly informative staff best of the 3 hotels I've stayed in the past 3 days and was also the cheapest
Disliked: There was some minor damage and the tv didn't work. Just minor attention to details
Shawn Thu, 15 April 2021
never there again
Disliked: bitchy staff at check in