Name: SpringHill Suites Orange Beach at The Wharf
Address: 4673 Wharf Parkway, Orange Beach, AL
Telephone: (888) 416-0458
Rating: 4.5

Good

clean friendly enviroment, everything was...

Liked: breakfast, staff , balcony, and location of hotel.
Disliked: can't think of anything, was pleased with my visit.

Find Another Hotel

Liked: The location was ok...pool was big
Disliked: Booked a room with a view..my view was of the next door event centers roof air system. The staff was RUDE..the breakfast wasn't good. The event center next door has natural gas and you could smell it all day at the pool

This was my first vacation...

Liked: The ease of checking into the hotel. The bed was comfy, and the view that stunning.
Disliked: I can't remember one of the front desk staff members name but he was a little DRY with his greeting. The breakfast could have been a lot better.!!The hotel needs real refrigerators

Superb

Liked: It was family oriented and on the Wharf. I could stroll the wharf and get food. The pool was great
Disliked: We showed up really early, and we were initially told our room wasn't ready. But we could enjoy the amenities until it was. I forgot to ask if we got what we asked for in the room so I went back up to the counter. A different person helped me and said they have an identical room ready and it's an upgrade. Because you have a view of the wharf. I asked if it was the same price and was told yes. The inside of the room was great. But the balcony was unusable to me. It looked like the roof of the entrance had mold on it. So we couldn't use our balcony for the view.

Exceptional

Will definitely stay again over...

Liked: The rooms were bigger than ones we have stayed in before and very clean.
Disliked: The mirrors in the bathroom were a little Wierd and lighting wasn't so good in the bathroom areas as you would think. Overall it was a great room.

We ended our stay a...

Liked: The location was great.
Disliked: Our room was basically falling apart. Both bathroom doors weren’t latching properly. The toilet moved every time you sat down to use it, the toilet paper holder kept coming off and the bed frames would shift constantly. With a child this was definitely not okay. We did however enjoy the pool.

Great views! Great location!

Liked: The lady over seeing the breakfast was not friendly at all.. there were 6 different groups along with my family that come down for breakfast thinking we had until 10am.. (which most hotels quit serving at 10am) the lady was very ugly snatching up food and making comments.. any decent human being would have offer us what was leftover.. this lady did not care. She was more worried about cleaning up and getting out of there instead of accommodating the guest with what was leftover… breakfast should not end until 10am on the weekends.. especially with it being Father’s Day weekend.. most people do no get up early for breakfast.. 10am seems reasonable…
Disliked: Breakfast extended to 10am.. also, the lady over seeing the breakfast was rude..