SpringHill Suites by Marriott Louisville Downtown

I have no bad things to say about my stay here. I would definitely stay here again.

Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.

Uncomfortable and restless

Liked: Close to concert venue
Disliked: Staff seemed grumpy Hotel had issues with false fire alarms during our stay causing us to have to evacuate the building twice, once in the middle of the night (1:30 AM) and other time early in the morning at 6:30 AM

Some details such as non...

Liked: On site parking. Breakfast was good.
Disliked: Needs updated. It was very hard to pull up the handle in the tub to turn the shower on. The tv remote needs replaced or maybe new batteries. Very small pillows on a king size bed. Refrigerator did not work. Information on the tv channel was outdated regarding pool times and the location of the ice machines.

Bad

Very good

It was a great location...

Liked: Husband ate breakfast. It was satisfactory, but didn't have a many options as he hoped.

Exceptional

Exceptional

It's a good value

Liked: The room was nice. There was a seating area and desk between the entry and the beds area. The bathroom was divided into one room with full sink and large shower, the other had the toilet and a small sink(think of a train car bathroom, or about 5x the size of a airplane bathroom with the same sink). The good is that there are separate rooms for convenience(cont "the bathrooms" below). There is a fridge, a desk with retractable windows into the bed area, a modest closet, and impressive climate control. Breakfast is very good. Aside from being able to make a favorite of mine, the waffle, there was a great selection. Everything was fresh and the appropriate temperature. The coffee was great, in the room and at breakfast. And, the location was good for our travel needs. We needed the convention center, and it's only a couple blocks away.*please note, just because the next section is longer, i leave out positives, which i expect from any hotel at this price range in this market.
Disliked: (Continue re: the bathrooms)I'm in a wheelchair and this room was "accessible" so, the bad is the toilet room was extremely difficult for me to use, there is no fan, and the doors for both the shower and toilet are sliding barn doors that do not close in any manner that you have privacy. and need a bench or chair to use the shower with a modicum of safety. I don't travel with one for the same reason an able-bodied person wouldn't bring hangers and a foldable suitcase stand. A hotel that boasts being handicapped accessible should have those on hand. At check-in, they said there were no shower chairs down there, but she'd check with facilities. I said I'd use a pool chair if they couldn't find a true shower chair/bench. We checked in at 11 p.m., so i was fine with that. The next morning, i went to the front desk, and they had not located a chair. I said the same thing about the pool chair. She said she'd check if that was possible. I went to the pool, there were chairs and even a shower by the pool... no, i didn't use that shower. The soap would have caused someone to slip on the pool deck... about an hour later, she located a shower chair and got it to the room. The fire alarm went off. Luckily, it was a false alarm, but my wife almost had a heart attack trying to find a place and way for me to evacuate. The overhead instructions didn't correspond with the instructions on the room or stairway doors, add in the stress and i was worried about her not getting out. But aside from the sirens going off inside the hotel, it seemed normal because the hotel is across the street from the siren repair shop that is open 24/7. It's actually a police substation. A lot of this has to do with my being in a wheelchair. Two years ago, the review would have been different. I see things now from a different perspective.

Superb