Springhill Suites Louisville Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)
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Menu
- Home
- Music
- Charts
- Sports
- Theater
- Events
- Sound Board
- Help
| 0.7 miles from Louisville centre |
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Rebecca, visiting Headliners Music Hall Mon, 10 June 2013
I have no bad things to say about my stay here. I would definitely stay here again.
Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.
Verified Hotel Guest Mon, 3 December 2018
Liked: Hotel was clean and up to date
Disliked: They put us in a room close to the door going in and out of the breakfast/office area. We got no sleep thay night because all we heard was the door slamming. When we checked out the employee said we owed 42 cents but couldn't explain to me why
Verified Hotel Guest Tue, 11 September 2018
Liked: Staff
Disliked: The room smelled very musty. We were moved and staff was great. The 2nd room had smell as well, but not as bad. Overall hotel is very nice and staff is great.
Chris Tue, 21 August 2018
Liked: Staff! Staff! Staff! Everyone was super helpful! The shuttle is fantastic too!
Disliked: There was a heavier set woman working at midnight that would rather laugh at us than help us find the right elevator. Since the hotel is connected to another,it was a bit complicated. She was the only one or problem we encountered!
Gena Sun, 12 August 2018
Liked: Excellent staff and customer service. Also very friendly. 2 bathrooms in a hotel room is GENIUS!! We had a great experience and will definitely stay again when we're in Louisville.
Sivaramakrishna Tue, 7 August 2018
Liked: Breakfast and cleanliness
Disliked: parking is deseperate and charging like 17$ per day and that too with incomplete spots
Verified Hotel Guest Tue, 10 April 2018
Liked: The location was very convenient to many downtown attractions. We were able to walk with a seven and nine year old to the river front and to fourth street live.
Disliked: The indoor pool was cloudy, had a white substance floating, and a large hair ball floating. My husband complained to the manager and his response was to fill out our survey.
Verified Hotel Guest Tue, 10 April 2018
Liked: The cleanliness and the daily breakfast was great. Also the location in downtown Louisville.
Disliked: The only thing to complain acout would be the WiFi. It was slow and I couldn't get much work done during evening hours.
Tommy Thu, 22 February 2018
Liked: cleaniless of the room and the friendly helpful staff
Verified Hotel Guest Wed, 3 January 2018
Liked: Cleanliness and staff.
Disliked: The room was very cold...thermostat was not working correctly
Adam Sun, 24 December 2017
Liked: Location and size of the room
Disliked: The staff seemed disorganized. We left a small cooler bag in the room and when I called soon after we left to ask about it, not only could they not find the bag, they could not find the staff person who had cleaned the room.
