SpringHill Suites by Marriott Louisville Downtown

I have no bad things to say about my stay here. I would definitely stay here again.

Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.

Very good

Superb

Liked: The room was nice and the bed was very comfortable. Everything seemed to be clean. This hotel was in close proximity to the baseball stadium so that was a bonus.
Disliked: I felt like they’re needed to to be more signage distinguishing between the two hotels that apparently are in relatively the same building. It was very confusing. You have to figure that if you are traveling chances are you’ve never been there before and you’re following maps, as soon as you turn into the parking lot, you would assume that you’re at the hotel however it was marked for a different hotel so it caused some confusion once inside we were directed to a different check-in desk. It all worked out, but we weren’t the only people who were confused.

Exceptional

Liked: The location and breakfast was excellent

I would definitely recommend this...

Liked: I liked the fact that there was covered parking available right at the facility. The breakfast was top notch and the breakfast manager came through and greeted us both mornings and made sure we had what we needed. The staff were all super friendly. The beds were pretty comfortable for hotel beds, I usually have a hard time getting comfortable in hotel beds but these didn’t bother me. I also appreciated having a second little sink and a toilet in a separate room from the rest of the bathroom area so you could still use the bathroom while someone else was showering or getting ready in the morning.
Disliked: I didn’t really like the pillows on the bed because they were way too soft for me and there wasn’t any other options in our room. Also the lock for the bathroom toilet area didn’t actually latch the door closed. The tiny sink in the toilet room had a loose faucet and to me the faucet seemed too big for that small sink. On our last night there the light above the toilet started strobing off and on occasionally but was working fine when we got up the next morning. The toilet area also didn’t have an exhaust fan so it could get a little odorous in the room at times

Quality and reliable place to...

Liked: We had a very short stay but the hotel was clean, bed was comfortable. We had enough room for 5 of us. The breakfast staff was so sweet and friendly. We had all the accommodations like extra bed linens there in the room. The kids enjoyed the pool. Location is pretty convenient to places we visited.
Disliked: The only thing I didn’t like bit was out of anyone’s control was how loud the traffic was at night- loud motorcycles, sirens, etc.

Great! Will come back!

Liked: The check in staff was amazing!
Disliked: Parking garage a bit tight

Exceptional

Bad

Liked: Nothing
Disliked: Communication with staff, cleanness of the room

Superb