Springhill Suites Hershey Near The Park Guest Reviews
Write a review
|3.5 miles from Hummelstown centre|
Write a review
Jennifer Mon, 8 October 2018
Nice comfortable hotel but needs...
Liked: The location is perfect. The rooms are nicely sized. It?s good to have a free breakfast. And the pool on site was nice for the kids
Disliked: We were there on a weekend where there were a lot of sports tournaments. We were not part of any group. Had issues with kids running up and down the halls unsupervised . The breakfast area was not well stocked. And the pool area could?ve been much much cleaner. Also felt that the toiletries in the bathrooms were subpar.
Anonymous Sat, 6 October 2018
Pamela Thu, 30 August 2018
Liked: Great location near Hersheypark with free breakfast and free parking. Staff upon check-in were helpful and accommodating. Front desk seemed to be short staffed however creating a longer wait time. Hotel appeared clean and well maintained.
Disliked: Hotel seemed to be short staffed during portions of our stay. Upon arriving back to our room in the afternoon, the room had yet to be cleaned by housekeeping.
Salvatore Wed, 29 August 2018
Randi Tue, 28 August 2018
Nice big rooms! Friendly staff.
Liked: Front desk (Todd) was very friendly and personable at check in, helpful recommended local family restaurants. Good location close to the park! Decent breakfast options.
Disliked: Room smelled a little funny and musty at first. But everything was very clean.
Leslie Mon, 27 August 2018
Anonymous Mon, 27 August 2018
Anonymous Wed, 22 August 2018
Liked: The proximity to Hershey Park
Disliked: The king suite was very small and impossible to move around when couch bed was open. Additionally the seat cushion of the couch had a large brown stain on it as if someone had sat on it and was dripping wet but that didn?t account for the dark stain around the entirety of it. That in itself was a turnoff. Why in the world wouldn?t you at the very least turn the cushion around so a guest does not have to look at it if you can?t simply remove cushion an clean it properly. The cleanliness of the entire room came into question. I felt very uncomfortable sitting on couch after that let alone seeping on it. I informed front desk but the gentleman didn?t seem to interested, saying oh yes I?ll inform housekeeping. I never heard from anyone after that. the same man who upon checking me in made a rather sarcastically mentioned that my booking said ?booking genius?. He didn?t know what that meant. I explained that it?s a status as I often use booking.com and do write reviews. The elevator rug was filthy and hadn?t been vacuumed in quite a while. When in the pool area which had an unkept appearance (dirty discoloring on the white caps that display the height of pool)(the door to equipment room was kept open an obvious hazard for young children)and there were no towels, I had to call and ask for them. I reserved the room for three people and yet when arriving back to room late, I had to call and ask for sheets. This annoyed me because the negatives were adding up. The breakfast area was sufficient. While I understand that because of its proximity to Hershey Park this is a very busy location keeping up with all aspects of your facility is important. I didn?t think it was worth the price I paid. would not stay here again.
Alise Mon, 20 August 2018
Kelly Fri, 10 August 2018
Liked: Absolutely loved this property. So close to Hershey Park. The staff at check in were so friendly and courteous. If you stay here be sure to ask about local restaurants. The property was very clean. Beds and pillows extremely comfortable.
Disliked: Was not impressed with the complimentary breakfast.