SpringHill Suites by Marriott Grand Rapids Airport Southeast Guest Reviews
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|10.7 miles from Grand Rapids centre|
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Deanna Fri, 3 July 2020
Matthew Wed, 1 July 2020
Great hotel but the fact...
Liked: How quiet it was there.
Disliked: The fact that i payed full price which included breakfast use of a swimming pool hot tub. But they all were close. You would think that if i could not use them my price should have been reduced .
Gary Mon, 29 June 2020
Liked: The bed was very comfortable, the. Building was set back from traffic so no annoying outside noise, over all we had a very good stay and would stay again
Disliked: The room was very comfortable, clean and spacious.
Claudia Sun, 28 June 2020
Liked: The staff was friendly.
Disliked: There were stains on the carpet and the sofa. The other thing is that online it advertises Continental Breakfast and the sign is also posted on the hallway but there is no breakfast offered. I do completely understand the reason why, but then you should be clear that it is not available.
Joan Thu, 18 June 2020
I would stay there again
Liked: Great location near GRR
Disliked: No breakfast. Did you charge less?
Stuart Tue, 16 June 2020
No shuttle really put a...
Liked: Staff was friendly and the location was fine.
Disliked: I made the booking because the hotel offered a free shuttle. This was confirmed before I arrived, however, upon arriving I called and they said they couldn't get me. So I had to pay $20 for a taxi.
Chad Tue, 9 June 2020
Anonymous Sun, 7 June 2020
Liked: Location distance from the airport was great.
Disliked: Bathroom wasn't clean and floor looked as if they haven't been vacuumed.
Cindy Sun, 7 June 2020
The bed was very comfortable...
Liked: The bed was very comfortable, the foldout couch was also comfortable. The kitchenette Was very convenient because there was no breakfast served because of the coronavirus.
Disliked: due to the coronavirus it just looks like the up keep on the motel was not being taken care of the outside lot of trash and leaves collected around the building. Due to the situation there was no pool open, no breakfast served and the gym room was closed. I do realize the situation but I thought There would be some type of discount. Maybe a discount to a local restaurant would it have possibly help. I was not very impressed with the bathroom it look like the tub not been cleaned or it was stain totally on the bottom of the tub and unfortunately my granddaughter wanted to take a bath but because I didn?t know the situation of the bathtub I didn?t let her take one. The hot water was way too hot I burnt my hand I must say your staff Could have been a lot friendlier. My daughter also smelled marijuana when she was entering our room from the hall. There should be a quiet time at your Hotel because all we heard was people running around on the top floor and the people slamming their doors on the bottom floor. I?m just grateful this was just a one night stay,Because I think I would probably try to find a nicer hotel. I don?t normally score hotels this low but unfortunately it wasn?t very pleasing.
Deanna Fri, 22 May 2020