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Springhill Suites By Marriott Grand Rapids Airport Southeast eee
Springhill Suites By Marriott Grand Rapids Airport Southeast, 5250 28th St. Se, Grand Rapids, MI | Area: Grand Rapids Southeast - Airport (GRR)
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (110 Ratings)
10.7 miles from Grand Rapids centre
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Hotel Description
With its free breakfast airport shuttle and Wi-Fi and well-maintained spacious rooms the non-smoking SpringHill Suites Grand Rapids Airport Southeast is very popular with our guests visiting Michigan's second-largest city for business or a family getaway. The three-level all-suite hotel has a sleek chic lobby where guests can enjoy a daily complimentary full breakfast served buffet-style and nightly happy hour prices in the pub-style lounge. The SpringHill Suites features free parking free airport shuttle service and free Wi-Fi access throughout the hotel. Other amenities include an indoor pool and hot tub exercise room 24-hour convenience store business center and meeting space. There are 109 cheerfully decorated suites with separate living and sleeping areas each equipped with wet bar mini-fridge microwave flat-panel TV iPod docking station sofa bed and luxury bedding on your king- or queen-size bed. Some rooms have jetted tubs and all feature free Wi-Fi and the ability to print documents from your room. The SpringHill Suites is within a 20-minute drive of downtown Grand Rapids and the Van Andel Arena. Woodland Mall is three miles away Calvin College is three-and-a-half miles away and the Gerald R. Ford Presidential Museum is 10.6 miles from the hotel. Fifth Third Ballpark the local stadium for minor league baseball is 14.4 miles. Gerald R. Ford International Airport is three miles away.

Check-in time: 15:00:00   Check-out time: 11:00:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
q
Accessible
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Non-smoking throughout
` Trouser press
` Ironing service
` Hot tub
` Heating
` Fax/photocopying
` Daily maid service
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Hot tub/jacuzzi
` Breakfast options

Springhill Suites By Marriott Grand Rapids Airport Southeast Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Ron Fri, 12 July 2019

Great & exactly what i...

Liked: Very clean & spacious.
Disliked: Always need more than 1 suit case stand.

5

Exceptional - 5 out of 5

Tiffany Thu, 11 July 2019

Very enjoyable. Would come back.

Liked: Staff was very friendly.
Disliked: Kids would like pancakes and bacon on the buffet. Maybe it?s because we?re here during the week. Lol.

3.8

Good - 3.8 out of 5

Anonymous Wed, 10 July 2019

Good

Liked: Location
Disliked: Old couches and carpets

5

Exceptional - 5 out of 5

John Sun, 7 July 2019

Exceptional

3.4

Pleasant - 3.4 out of 5

Ash Fri, 5 July 2019

Fair pricing and close to...

Liked: The pricing and location is definitely a selling point.
Disliked: The lack of communication was definitely a hassle to deal with. I had called the hotel before booking to make sure that they can provide me with a shuttling service from the airport to the hotel at the time I arrived (~12:30 am). They said that they would have a cab pick me up and it was no problem. I called again the day of departure to make sure this was the case, and the woman on the phone said that their shuttle only ran until 11 pm and that it was my responsibility to call a cab. Fast forward to check out the next morning. I explained the situation and the manager was super kind and helped refund me for the cab service and was told that this should have never happened. The lack of communication was hard on me and apparently has been an issue inter-staff as well.

4.6

Wonderful - 4.6 out of 5

Mary Fri, 5 July 2019

Room good, staff friendly

Liked: Room was clean, bed comfortable, staff very freindly.
Disliked: Selection of the cheaper food was poor. The diet Mt Dew was outdated by 2 years and flat. I was already comfortable and in my jammies so did not go down to get a refund. The desk person this am was busy getting breakfast ready so could not explain to her before I had to leave.

2.9

Okay - 2.9 out of 5

Rebecca Wed, 3 July 2019

It worked; not sure if...

Liked: All but one staff member was very nice. We had booked a room for 5 and had three towels and one shampoo in the room. When we went to ask for more, she seemed extremely put out. In general, the hotel needs to pay more attention to detailed cleanliness. The sheets were stained and wrinkled, the floor and pullout had crumbs and the bathroom had rogue hairs in the shower, on the toilet and on the floor. While the breakfast was good, the area looked as though it hadn?t been vacuumed from the day before.
Disliked: All but one staff member was very nice. We had booked a room for 5 and had three towels and one shampoo in the room. When we went to ask for more, she seemed extremely put out. In general, the hotel needs to pay more attention to detailed cleanliness. The sheets were stained and wrinkled, the floor and pullout had crumbs and the bathroom had rogue hairs in the shower, on the toilet and on the floor. While the breakfast was good, the area looked as though it hadn?t been vacuumed from the day before.

4.8

Exceptional - 4.8 out of 5

John Thu, 27 June 2019

Exceptional

3.6

Good - 3.5 out of 5

Nydia Mon, 17 June 2019

Good

Liked: The breakfast was good, the installations are clean
Disliked: The Location

2.7

Fair - 2.7 out of 5

Lisanne Fri, 14 June 2019

Passable

Liked: The beds were comfortable, the breakfast was good and hot
Disliked: Check in time is 3:00 p.m.. I had to come back multiple times and didn't get to check and until after 5:30 p.m.

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Springhill Suites By Marriott Grand Rapids Airport Southeast 5250 28th St. Se, Grand Rapids, MI