Exceptional

Liked: I liked the location, staff and room.

H1234

Liked: Free shuttle into townLocation was convenient

Exceptional

Liked: ? Location? Friendly Staff? Cleanliness ? Spacious Rooms Overall I enjoyed the stay, it was quite the staff was pleasant. I hear the breakfast was amazing, I will definitely be returning .
Disliked: ?the pool was closed

Liked: Being across the river meant we didn't have to pay for parking. They have a very convenient shuttle service that drops off at City Market every 15-20 minutes.
Disliked: They just put in a new system so our room keys stopped working the first two days as if we had checked out.

Exceptional

Nice location great views.

Liked: Afternoon cookies!!! View was beautiful. Bed and choice of pillows were great. Shuttle drivers were the best!!!
Disliked: Shuttle didn?t arrive at first but we were compensated for cost. Cabinet door to access fridge pinched fingers. TV location was poor. Had to drive to restaurants.

Exceptional

Liked: Everything
Disliked: Front lobby under construction

Superb

Liked: The staff here were really friendly, responsive, and accommodating, and that to me is a big part of any vacation experience. Also, the shuttle was great! Although it would be nice to stay right in the center of Charleston, I saved almost a thousand dollars staying here instead - and the shuttle into and out of town every half hour made it nearly the same as being right in town, so to me it was 100% worth it! Also, the TV wasn?t working well at one point (although the internet was fine, so we could always watch Netflix on their smart TV) so they comped me $50 without me even making a big fuss, and that instantly made things much better. It was very clean and friendly and quiet and I really just loved it! The breakfast was quite good and the fact it was included in the price was really nice! Free parking with plenty of spots was great. For the money we spent, I don?t think this place can be beat. Also, the room was quite spacious, had two TVs, and the view was lovely. Oh and they had fruit-infused water and complimentary lollipops in the lobby which was a nice touch.
Disliked: My only complaints are with the facilities. The room was quite humid even though the A/C worked well, but it was still quite humid and had a bit of a musty smell every time we walked in. The TV worked only some of the time, which was annoying as we wanted to watch a basketball playoff game one night and had to go to the lobby to watch it. The elevators were excruciatingly slow. Lastly, they were doing work on the bottom floor of the hotel which was a bit annoying as you had to kind of go through a maze to check in.