SpringHill Suites by Marriott Charleston Downtown/Riverview Guest Reviews
Write a review
|2.2 miles from Charleston centre|
Write a review
Leslie Fri, 22 May 2020
Liked: Not much and it wasn?t the Springhill we stayed at! Reservations was changed the day before, when I was contacted and advised Springhill wasn?t opening till June? Moved reservations next door to sister motel.
Disliked: The room we stayed in had a water leak near the tub. The tub has a round bottom making it hard to stand in while taking a shower. Plus making it hard to get in and out of! My wife slipped and fell one morning trying to exit. Luckily she didn?t injure herself? Later finding out there wouldn?t be any room service for cleaning. Understand with the virus problem but wasn?t advised prior. Went down for a breakfast 1st morning (Nothing)! Only a little coffee with no creamer! Plus it cost more at check-in due to some extra fee that the motel charges? That caused me problems checking in with my bank card! Room wasn?t properly cleaned prior to arrival. Coffee maker had been previously used? Only could watch the tv from an angle, couch or bed! This reservation made for a bad weekend stay in Charleston.
Murray Wed, 20 May 2020
It didn't have roaches
Tatyana Mon, 18 May 2020
James Mon, 18 May 2020
Disliked: Well...we booked a night for the Springhill suites by Marriott. When we got to the hotel it was closed because of low occupancy. WTH!!! I booked a room with a balcony and a view of the water. The sign said to go to the hotel next door to check in. There sister hotel. I got a ground floor room beside the pool where the smell of chlorine permeated the room. That wasn't what I had in mind when I said a water view. Terribly disappointed in our experience!!
Tracey Tue, 12 May 2020
Mary Mon, 11 May 2020
Disliked: No breakfast a available. We were disappointed. But understood the the conditions
Jill Mon, 16 March 2020
Jonathan Sun, 15 March 2020
Liked: Spacious room
Catherine Fri, 6 March 2020
Liked: It was quiet, clean, the staff was friendly and helpful.
Cassandra Sun, 16 February 2020
Liked: Our room had a nice view.
Disliked: We found a bed bug in our bed and the rooms needed attention from the maintenance team (e.g., clogged sinks, shower worked part of the time, etc.). The staff were very accommodating to get us a new room after we found the bed bug.