Exceptional

Liked: I like the location and the staff is always very nice.
Disliked: I booked a king suite with sofa bed room a week in advance and when I got to the property they informed me they were fully booked and the only room that was available was a handicap room which had no sofa bed. The check in time was 3pm. my room was not ready and I was told to wait, we didn?t get our room until 4:30pm. Because they?re full I was put in a bad room? How is that fair? I am s paying customer as well and reserved ahead of time. The room had no wash cloths or bar soap for the bathroom. The room also had a musty water odor and I believe it was due to the bathroom since it was wheelchair accessible the water drained to the middle of the restroom meaning the entire floor would get wet. I usually enjoy my stay here but this whole experience was terrible from start to finish.

Exceptional

Worst your amount

Disliked: Breakfast needs improvement

Very good

Superb

Very good

Liked: The place is safe and quiet

Good

Fantastic Stay

Liked: The night Manager (male and female) on my check in evening 4/6 (I don't recall names) were fantastic! We had genuine conversation and I felt at home. The room was very clean and the mattress was wonderful as I would expect a Marriott to be. I was a parent /Chaperone of the Pride of Pickens Band that stayed, over 100 of us. We were in town from North Georgia to march in the Cherry Blossom Parade...So with stress high everyone was always upbeat and friendly when trying to even get the breakfast started for all of them each morning! I was very impressed and happy we chose your hotel.
Disliked: I cant think of anything negative to report.

Exceptional