SpringHill Suites by Marriott Winston-Salem Hanes Mall

Superb

Bad

Very good

Passable

Okay

Liked: Pool
Disliked: That they didn’t let let us know they was working on the property.

Would not stay here again...

Liked: Great location with so many restaurants and stores nearby.
Disliked: Lobby was under construction during our stay and had an unpleasant odor. Housekeeping never cleaned our room. I even called the front desk while we were out to make sure it was cleaned the next day, and still not cleaned when we arrived back. When I called the front desk they said they though we were leaving early??!!!! This was 2 days before check out. So our entire stay we cleaned out our room. Also we found a roach one day. Only one we saw but still gross. I’m the bathtub so maybe it came out the drain. Just not really impressed and would probably stay at another location nearby

Superb

Liked: Location, size of room, breakfast, staff was always helpful.and smiling
Disliked: Had a group of parents and kids staying in the facility the first two nights for a sports tournament. The noise and running around when going thru the lobby was ridiculously loud and obnoxious. Couple parents were obviously have a few drinks to relax, but, in my opinion, not really controlling their children in the workout room and pool area while doing so.

Exceptional

Marriott a nice place to...

Liked: Hotel is under renovation. Over all, I enjoyed my stay except one particular neighbor who was watching tv around past 12 midnight and it was loud. Breakfast was really good!
Disliked: You can hear other room’s loud tv.