SpringHill Suites by Marriott Williamsburg

Exceptional

Overall it was a good...

Liked: It was quite and relaxing
Disliked: I found candy on the room floor not long after walking in. so made me wonder how clean the room really was.

Very good

Liked: Breakfast was great.
Disliked: N/A

Super friendly and accomodating staff...

Liked: Super friendly and accomodating staff from the front desk, cleaning team and breakfast team.
Disliked: It would have been nice to get new trash bags for our room the next day, and have the sofa bed made

Exceptional

Disappointing

Liked: Breakfast was good and the kitchen staff were working so hard.
Disliked: This hotel was subpar and a disappointment for a Marriott. The walls were dirty, piles of hair on the bathroom floor, and the desk lamp was extremely rusty. I can’t say that I have ever seen a rusty lamp in a hotel before. The hotel was very busy with unsupervised kids (approx 40) running up and down the halls, elevators and lobby.

Very good

A visit to Busch gardens

Liked: Location, clean rooms, ice cream in the evening.
Disliked: Nothing

Poor maintenance, poor experience.

Liked: The location.
Disliked: We had to change rooms at 3 am the first night because the A/C stopped working.And then, at 6 am, the smoke detector went off with no reason (the staff verified two hours later that there was no smoke). The hotel did not take any measures to fix the smoke detector, and it went off again at 11 pm. The only fix they could do at that hour was to disconnect it.