SpringHill Suites by Marriott Tempe at Arizona Mills Mall

Good

Liked: Front desk people were very friendly and very informative.
Disliked: The food was not that great. And bathroom tub seemed broken

Very good

Liked: Very nice stuff, clean room
Disliked: Closed pool in August.

Exceptional

Very good

Staff was great, given when...

Liked: Everything was near the road especially how nice it is presented
Disliked: Nothing at all

Already summed up as commented.

Liked: Very nice staff, Great breakfast, a fantastic room that exceeds the cost.

Good

Comfortable and I feel at...

Liked: Staff are friendly and accommodating. Helpful
Disliked: Only one staff that I was not keen on, the one in the reception desk on 5-6 August 2025 at night and early morning. I asked for any outstanding balance to be checked on 5 August 2025 prior to checking out so I can settle any outstanding bill and he informed me that everything is good. Before we physically checked out, I asked again if everything is good several times but he said we are good to go, then later while we were waiting for the Lyft I asked one last time, we are good to go -then and only then did he say I will check and see only to find out that we have an outstanding bill, we have been charge for a parking fee, which we have corrected and I need to pay $17 for some merchandise, which I believe should have been deducted from the deposit taken at check in time. I have to rush because our ride was already waiting, not good for a stress level. Aside from our stay has been very good. I commend Patricia the most, she is very friendly and caring,

Tasty relaxation

Liked: Excellent breakfast offering as well as accommodation. Poolside grill and seating area were also very pleasant