Springhill Suites Scranton Wilkes-barre Guest Reviews
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|3.9 miles from Moosic centre|
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Brinn, Spring Grove, visiting The Pavilion at Montage Mountain Sun, 2 September 2018
This is the second time we have stayed here. Never disappointing - the rooms are super clean and comfortable.
Liked: The friendliness of staff! Amazing customer service.
Verified Hotel Guest Fri, 21 September 2018
Liked: Breakfast was the best.
Disliked: Sliding bathroom door without any kind of lock and privacy. When you are staying with family/kids you need real bathroom not a sliding glass door without lock
Surya Fri, 21 September 2018
Liked: Clean rooms. Our room had issue but the staff got it fixed.
Disliked: Breakfast closes at 10 :(
Crystal Fri, 21 September 2018
Disliked: Staff are standoffish.
Lee Fri, 21 September 2018
Liked: Clean & nice
Anita Fri, 21 September 2018
Liked: Location and breakfast was awesome
Disliked: Well would have loved a 2 bed unit instead of a king with a sleeper sofe.. The sleeper sofe was very uncomfortable.
Russell Fri, 21 September 2018
Liked: Beautiful modern property. Extra large room and very comfortable bed. Very efficient desk staff. Hotel employee had me checked in in about two minutes. Had a problem with the tv remote and someone was at the door to resolve the issue immediatel
Disliked: Not the best free breakfast in the business but free none the less.
Long Fri, 21 September 2018
Liked: clean, staff is kind ,people are nice
Disliked: breakfast is too bad! that the only thing I would like to claim.
Lawrence_k Sat, 15 September 2018
Arasele Fri, 14 September 2018
Liked: The hotel was beautiful. The room was really comfortable. The kids loved the pool and the adults the hot tub. The breakfast was good.
Disliked: Waffles were not offered in each breakfast. The food ran out and the staff was a little slow in keeping the items full. The person who stocked the breakfast was a little rude.
Tanveer Fri, 7 September 2018
Nice stay, breakfast was a...
Liked: New facility, newly developed commercial area with a few eating options nearby, easy access to highway. Standard room fittings (for a Springhill).
Disliked: Breakfast was a waste - was a long weekend, so hotel was full (lots of families) but only one person working the breakfast area and most of the food options were gone (no eggs, no oatmeal, a few half-frozen bagels, no fruit). Ended up taking the family to a Starbucks nearby. Also I'm not a fan of the sliding door/no-lock bathroom doors that are common in Springhills - one thing I would change in their design template (add a lock).