SpringHill Suites by Marriott Savannah Midtown

Terrible experience

Liked: Nothing to like about this hotel, construction mess is everywhere
Disliked: Sheets had hairs all over them, pillow cases were stained, carpet was not cleaned good. Whole upstairs floor feels rotten and is sinking when you step on kt

Exceptional

Made me extremely nervous.

Disliked: Reservation was wrong. Had the clerk not been working to solve our room problems I would never book online again.

Exceptional

I paid for a room...

Liked: When I art8ved. They said they were overbooked. I had to look for other accommodations.

Unprofessional

Liked: I booked at this hotel.and when I got there no rooms were available I still haven’t received my refund
Disliked: Everything

STAY AWAY

Liked: the breakfast was decent when there was food
Disliked: this place is a nightmare. There is mold everywhere. the ceiling on the second floor to the left of the elevator had collapsed. the vending/ice machine room on the second floor was being ripped apart due to mold. That area had plastic draped over it but not sealed. Fans were running in all corridors and the workers were not even protected. We left a day early as we didn't feel safe. this place should NOT be open during this time. Fix the issues and then reopen....Shame on Marriot

Bad

Liked: I specifically told them I got the room for the pool, she stated the pool was working and fine. When I got there the pool was out of order completely messed up my trip as I had to find another hotel room to take my family too
Disliked: The property is wasn’t the problem the staff was

Disappointed

Liked: N/a
Disliked: Our room was terrible. Was pretty dirty.