SpringHill Suites by Marriott San Antonio Northwest at The RIM

Exceptional

Exceptional

Very good

Liked: The pool was great! It was clean.
Disliked: Bed was really firm, no hot tub and breakfast was mediocre.

Exceptional

Liked: The Staff were unbelievable helpful. To asking for a room where I could walk into the shower to helping me in every other demand. Rachel and the young lady from the morning with glasses (sorry I did not get your name) were exceptional. To the gentleman doing maintenance were extremely helpful and very kind and welcoming. By far the friendliness place My family and I stayed. The elevators were bigger than normal. Breakfast was very good.Amazing area and it's surrounding places. Felt very safe very high income area.Thanks to the Staff members for making the trip for my family and I a GREAT AND CONFORMABLE place to stay. Most definitely be staying here again!
Disliked: The sitting in the breakfast area. It filled up fast because it was small. The pool was quiet small but the exceptional services makes up for it. Thebar was more expensive than the other Marriott hotels I've stayed.

Bad

Liked: Pool was good
Disliked: I asked for my room to be cleaned and clean towels at 9am and when i came back to my room 5pm room was the same no one cleaned room

Our favorite place

Liked: The size of the room was perfect
Disliked: Nothing

Exceptional

Liked: Good place to stay

Exceptional

Very good