SpringHill Suites by Marriott Saginaw

Exceptional

Liked: Workers were great!!

Disappointing

Disliked: The toilet did not work and we told the front desk and she looked annoyed and they brought up a plunger for us to fix ourselves. We asked them to clean our room and they never did.We asked for more clean towels and they said they had none clean.

Good

Liked: It was nice

Very good

Exceptional

Passable

Liked: I liked the location, and how the toilet and the shower were in separate rooms.
Disliked: The pool and hot tub were closed. We were told that we could use the pool at two nearby hotels, but it was quite inconvenient. We had our son coming to stay with his family and the pool area was one of the main reasons we chose this hotel. Very disappointing.

Needs updating for the high...

Liked: The gentleman checking us in was great! Very friendly and accommodating and the lady checking us out was very friendly.
Disliked: The pool and jacuzzi were out of order. Lots of oil residue in pool and the jacuzzi was broke.The gentleman checking us in called the neighboring hotel for permission to use their pool but it had to be right at that second. We were limited on time right then so that was not ideal. My 8 year old was so upset about not being able to swim so I took him over. He was so looking forward to swimming at the hotel and for 160 dollars per night he should have been able to swim more than the 30 minutes that he got along with having to walk to the other hotel during a thunderstorm. The room was very outdated and so many things were broken and dirty. The toilet ran and was very loud so we had to jiggle the handle,the head board was broken and the vinyl was peeling,the room door never wanted to shut. You had to finagle it to close. The rack over the ac was cracked and broken up(that didnt really affect us but it needs updating) No coffee available in the lounge,breakfast for a saturday started at 7 so was unable to have that, due to checking out early,the couch and trundle bed were filthy. The list goes.on

It's wasn't the best

Liked: I liked the facility
Disliked: The pool and jacuzzi were broken so when it was raining there was absolutely nothing to do at the hotel had to pay another hotel to use the pool

I will definitely be back,...

Liked: It was very clean and comfortable. The checkin was a great experience she was very welcoming!!!!
Disliked: My room was right off the elevator it got a little irritating try to fall asleep.