SpringHill Suites by Marriott Saginaw

Passable

Liked: I liked the location, and how the toilet and the shower were in separate rooms.
Disliked: The pool and hot tub were closed. We were told that we could use the pool at two nearby hotels, but it was quite inconvenient. We had our son coming to stay with his family and the pool area was one of the main reasons we chose this hotel. Very disappointing.

Needs updating for the high...

Liked: The gentleman checking us in was great! Very friendly and accommodating and the lady checking us out was very friendly.
Disliked: The pool and jacuzzi were out of order. Lots of oil residue in pool and the jacuzzi was broke.The gentleman checking us in called the neighboring hotel for permission to use their pool but it had to be right at that second. We were limited on time right then so that was not ideal. My 8 year old was so upset about not being able to swim so I took him over. He was so looking forward to swimming at the hotel and for 160 dollars per night he should have been able to swim more than the 30 minutes that he got along with having to walk to the other hotel during a thunderstorm. The room was very outdated and so many things were broken and dirty. The toilet ran and was very loud so we had to jiggle the handle,the head board was broken and the vinyl was peeling,the room door never wanted to shut. You had to finagle it to close. The rack over the ac was cracked and broken up(that didnt really affect us but it needs updating) No coffee available in the lounge,breakfast for a saturday started at 7 so was unable to have that, due to checking out early,the couch and trundle bed were filthy. The list goes.on

It's wasn't the best

Liked: I liked the facility
Disliked: The pool and jacuzzi were broken so when it was raining there was absolutely nothing to do at the hotel had to pay another hotel to use the pool

I will definitely be back,...

Liked: It was very clean and comfortable. The checkin was a great experience she was very welcoming!!!!
Disliked: My room was right off the elevator it got a little irritating try to fall asleep.

Exceptional

Superb

My designated stay from now...

Liked: Everyone was so nice and welcoming. There is a Target directly across the street. About a 2 minute walk from the hotel. All the eating spots are about 5 minutes up the street. It's such a convenient location. The breakfast was amazing. The entire facility is amazing. The heated indoor pool, jacuzzi, and the hot tub was my son's favorite. And I love that they have adults only pool time in the evening

Exceptional

Liked: Friendly, ready for my arrival.
Disliked: NA

Exceptional

Liked: Comfortable and pleasant