SpringHill Suites by Marriott Richmond Northwest Guest Reviews
Write a review
11.1 miles from Henrico centre |
Write a review
Karen Fri, 15 March 2024
Exceptional
Celia Wed, 28 February 2024
Quiet and comfortable.
Liked: Location and quiet.
Disliked: Bathroom need special attention to details when clean. Everything else was fine.
Barnett Mon, 26 February 2024
I would have given a...
Liked: Location was fine. Parking was great, and there were multiple access points to the facility. Breakfast was on time as promised, and there were a variety of options.
Disliked: I didn't like the flat response that I received from the person behnd the desk when we checked in, More disliked was the surprise incidental fee that was charged when I checked in.
Thomas Mon, 19 February 2024
Superb
Liked: Nice room, comfortable bed, good breakfast
Disliked: I liked everything, no issues.
Jeremy Sun, 18 February 2024
Everything good but still waiting...
Jennifer Fri, 9 February 2024
Exceptional
Paul Sat, 3 February 2024
Disappointed.
Liked: The breakfast was good. The location was good for us as we have relatives that live near it.
Disliked: We had a two day stay. We did not expect full maid service, but were disappointed that the toilet paper and in room coffee were not replenished. We mentioned it to the front desk at check out and were told that people with multi night stays only get maid service after the third day. That being the case, there should be more than one coffee package supplied with the room.
Jorge Thu, 1 February 2024
Superb
Monique Tue, 9 January 2024
Liked: The hotel is nice and for the most part very welcoming. The staff was awesome to me!! They offer hot breakfast but unfortunately I didn't make it. Indoor pool was a great addition to the stay.
Disliked: I had a room issue where I reserved 2 rooms for a night for my daughter 18th birthday and was placed in a handicap room witch made it uncomfortable for me with the low furniture. Also the floors in the rooms were not clean.
Spunky Tue, 2 January 2024
Very disappointed
Liked: Breakfast was ok
Disliked: Spiders in the roomThe shower walls were peeling as we took a shower.Had to sleep on our own blankets bc sheets had stains