Name: SpringHill Suites by Marriott Richmond North/Glen Allen
Address: 9701 Brook Road, Glen Allen, VA
Telephone: (888) 406-7656

SpringHill Suites by Marriott Richmond North/Glen Allen Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Disappointing

Liked: The staff went above and beyond to compensate for the room problems.
Disliked: I had to switch rooms 4x. The pool was dirty and freezing

Superb

Liked: It was quiet, clean, and the bed was comfortable.

Pleasant

It’s convenient

Disliked: No closet door… tacky. Not enough coffee. Tv was wonky.

Good

Liked: I loved how friendly the staff was and how spacious the room was
Disliked: The room was half cleaned and there was no towels in the pool areaSide note: staff did provide me with towels when I went to ask for some and also let me know they was bring more out

Exceptional

Liked: Courtney at the front desk and Management went above and beyond to make sure you were taken great care of. Entire Staff was friendly, helpful and smiling. Felt like you were visiting family. The young lady serving breakfast was awesome, kind and made sure you got whatever you wanted for breakfast under their menu. Awesome place and Staff

Exceptional

Liked: The Staff was amazing, friendly and helpful. Check in was quick and easy. The rooms were big, clean and comfortable i would definitely stay again. AAU Basketball Tournament

Exceptional

Very clean accommodations.

Liked: The breakfast was extremely good. There was a large selection and the warm foods were especially delicious
Disliked: The hotel was surrounded by huge construction dumpsters. And though my room was pleasant enough the walls were so thin I heard the kids next door screaming and talking loudly for hours.