Superb

Bad

Disappointing...

Liked: Room was very clean and the elevators arrive quickly.
Disliked: Jet engine noise from planes taking off from Reno Tahoe International begins at 6:00am, making sleeping in pretty much impossible and the breakfast was very disappointing.

This guest did not leave comments about this hotel.

Bad

Disliked: they said they didn't have my reservation from booking.com. I had to pay again. it was for a medical appt. I will be in touch with nooking.com about this..

Comfortable and clean.

Liked: The clean and well designed room. The front desk staff was kind and very helpful. The location.
Disliked: Consider offering the complementary breakfast more hours on Sundays at least. We were fine but got to painfully witness how at least 3 families with small children came just when the staff was cleaning and they were not allowed to take anything. Moreover, the staff were rude and really in rush to clean the place. It was only minutes after 9:30 a.m. No idea what the time frame for the breakfast was but they could help those families.

Alright

Liked: Clean
Disliked: Charging for public parking

Excellent hotel and room !!!

Liked: Room was awesome !!!
Disliked: We requested the room to be cleaned and new towels to be put in and we had to call the front desk to make it happen.

Exceptional