SpringHill Suites by Marriott Pigeon Forge

Exceptional

Exceptional

Exceptional

Superb

Exceptional

Very good

Superb

Decent hotel for value. Will...

Liked: The outdoor pool was great. The hotel was very clean. Coffee available around the clock was also a nice amenity. Room was pretty clean. Breakfast got busy at times and food wasn’t always available. I appreciate the front desk guy stepping in to help. Location was great.
Disliked: First off the EV charger was a paid service and not only that but outrageously expensive. Very difficult to get working as well. This alone will prevent me from coming back. All other hotels in the area offer this for free. As an EV owner I rely on this more than you realize. Second the shower has black mold particularly around the soap dispensers. The bed was very uncomfortable for some reason and the pillows were even worse.

Great for a family stopover!

Liked: The breakfast was great, and the staff worked so hard to keep up with the crowd! The front desk staff was super helpful, too! The room was clean, convenient, and the bed for comfortable. Kids loved the pool!
Disliked: The dog nextdoor to my daughter's room barked quite a bit--that would have bothered me more than it bothered them. Also, the bike in the exercise room didn't work.