Springhill Suites by Marriott Orlando Theme Parks/Lake Buena Vista Guest Reviews
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Dasia Mon, 14 July 2025
Pleasant
Hanif Sat, 12 July 2025
Need to do better if...
Liked: Location
Disliked: Staff was rude , front desk was very slow in answering calls and sending up towels or any thing we needed .
Pablo Sat, 12 July 2025
Good
Pablo Sat, 12 July 2025
Pleasant
Mariana Wed, 9 July 2025
Room need to get cleaned,...
Liked: The location and room were okay
Disliked: No parking spots available for everyone, people has to parks somewhere far and walk all the way to the hotel, there was no one to help at the door, the variety of breakfast choices, food were spoiled not good, room hasn’t been cleaned since we’ve arrived for two days, no changes of towels, not a food room service
Milissa Tue, 8 July 2025
Exceptional
Anonymous Mon, 7 July 2025
Very good
Lisa Sun, 6 July 2025
Superb
Lawanna Sun, 6 July 2025
I would not stay again....
Liked: The room was dated and needed renovation. There was rust in areas in the bathroom. There was minimal lighting in the room also.
Disliked: The property is dated.
Ewelina Fri, 4 July 2025
Overall it wasn’t a good...
Liked: Property was fine, but we’ve had a few issues in our room, like water stuck in the sink, not enough shampoos etc., no parking available close by, which we had to pay extra for it, but still we had to park like 700m away of the hotel. Also, it took forever to check in. It was 1 person working and bunch of people waiting. Also, I emailed Booking.com and never heard back from them. Very disappointing as well.
Disliked: Staff who took care of us especially when we were checking out, was very rude, ignored our issues. She promised that due to our issues, she will inform Booking and process a discount which we have never received. We asked about speaking to the manager, she said it’s not possible. Just very disappointing and not client oriented.