SpringHill Suites by Marriott Orlando Altamonte Springs/Maitland Guest Reviews
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Calder Sun, 3 August 2025
Definitely More Pros than Cons
Liked: The hotel was impeccably clean.The staff members were polite and always helpful.It was also extremely quiet. I had all the ammmenities I needed to be comfortable.Toiletries (soap, body wash, shampoo, and conditioner) were provided in large volumes..The breakfast that was served was always delicious.I felt safe and comfortable the entire time.
Disliked: The laundry facility had no detergent (at the time), but I suppose that's easily solved by bringing your own or getting some from the nearby CVS, which is only a block away.There is no shuttle service from the airport.
Cammie Sun, 27 July 2025
Exceptional
Charlene Fri, 25 July 2025
Wouldn’t stay again.
Liked: Good location but further from Sanford Airport than expected. Staff were very welcoming. Decent breakfast.
Disliked: Small beds but comfy. TV/internet was horrible. Remote controls didn’t really work and when they did internet would constantly freeze up. Pool facilities were a bit run down. Heated pool was cold. AC unit next to bed was very loud and didn’t make for a restful night.
Anonymous Wed, 23 July 2025
Otherwise very comfortable, we were...
Liked: Staff very kind both when we checked in and late in the evening. Mark was very accommodating. We liked the extra sink and the beds were very comfortable.
Disliked: Family did not like breakfast choices, expected scrambled eggs and bacon/sausage. Only other thing did not like was the short toilet, tough to get up off from it, especially for older people.
Luis Mon, 21 July 2025
Other than bathroom situation and...
Liked: Nice location
Disliked: The bathroom had a weird odor like sewer and the breakfast not that great
Tarin Sat, 19 July 2025
Bad
Avery Sun, 13 July 2025
Exceptional
Christina Sat, 12 July 2025
Good stay over all
Liked: It was well maintained , the staff was nice and the room was clean
Disliked: The pool looked dirty
Karolyn Fri, 11 July 2025
I have stayed at to...
Liked: Anything
Disliked: Lack of compassion, lack of understanding, and humanity! The customer services is AWFUL! Not professional at all, and the “new management” is the worst. Tried to talk with the manager several times and all the time got excuses like if they were hiding from customers. Front desk lady is mean, disrespectful and unprofessional. Not customer service skills at all.
Carlos Wed, 9 July 2025
Exceptional