Exceptional

Liked: The property was close enough to the excitement, yet in a safe quiet location far enough away. We never used are car. The city/state was put on a lock down of sorts due to COVID-19, we had to cut our trip short by 4 days. The staff was nothing short of hospitable and soothing during these trying times. We?ll definitely be going back to this location once things settle down to see and do it properly.

Unsatisfactory

Liked: I like that everything was in walking distance. I like the pool.
Disliked: Number one I didn't like the idea of when I got there I had to add more money...the total you guys gave $1114.00 plus wasn't the complete total, had to add $50 per room... parking wasn't free $35 a night. I didn't have joint room, bathroom in one room was clogged, was told that they was gonna have to moved us but instead was given a plunger for our stay. Was told that breakfast was from 6am- 9am but instead it was at 7AM... Cleaning crew didn't do anything in our room we had to ask them to bring fresh towels and empty the trash...so yes I was pist but made the best of it cause it was my mom 70th birthday ....VERY DISAPPOINTED CAUSE THIS WASN'T MY FIRST TIME STAYING AT THE MARRIOTT

Exceptional

Very good

Liked: The breakfast was good. The location was great. Overall the facility was clean
Disliked: The pillows were flat. The mattress was like sleeping on a floor. The parking is overpriced. There was not a handicap accessible room and we were sent to the op floor in he very back of the building. Very inconsiderate

Superb

Exceptional

Exceptional

Terrible customer service

Liked: The location was great
Disliked: Our room had no heat for 2 days. The staff put us in another room and then charged us for 2 rooms. Then the initial room we were booked in was being repaired. The manager was called and he didn?t respond

Exceptional