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SpringHill Suites by Marriott New Orleans Downtown/Convention Center eee
SpringHill Suites by Marriott New Orleans Downtown/Convention Center, 301 Saint Joseph Street, New Orleans, LA | Area: Convention Center and Warehouse - Arts District
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4.5
HOTEL RATING: 
EXCELLENT
4.5 out of 5 (503 Ratings)
1.2 miles from New Orleans centre
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Hotel Description
Free Wi-Fi complimentary hot breakfast and a prime Big Easy location are just three of the pluses at the non-smoking SpringHill Suites New Orleans Downtown/Convention Center. The four-story SpringHill Suites has 208 non-smoking suites that each feature free Wi-Fi cable TV AM/FM alarm clocks microwaves mini-fridges coffeemakers work desks hairdryers irons ironing boards plush bedding down pillows and thick mattresses. Start the day with the free hot breakfast of eggs sausages bacon and more. Work out in the fitness center or with several laps in the outdoor pool (open seasonally). After a long day wind down with a soothing soak in the hot tub. On-site parking is available for a fee on a first-come first-serve basis. This SpringHill Suites is in New Orleans' historic Warehouse/Arts District blocks from the French Quarter and two blocks from the Ernest N. Morial Convention Center. The Riverwalk Marketplace about a 15-minute walk away has a variety of shops and restaurants overlooking the Mississippi River. If you're a betting sort you can double down at Harrah's New Orleans Casino a 12-minute walk. You'll want to savor a New Orleans po' boy sandwich at Mother's Restaurant a New Orleans institution since 1938; its location on Poydras Street is one block west of Harrah's. The hotel is 13 miles from Louis Armstrong New Orleans International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Terrace
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` WiFi
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` Daily Housekeeping

SpringHill Suites by Marriott New Orleans Downtown/Convention Center Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.5 out of 5)

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5

Exceptional - 5 out of 5

Sherri Sat, 21 March 2020

Exceptional

Liked: The property was close enough to the excitement, yet in a safe quiet location far enough away. We never used are car. The city/state was put on a lock down of sorts due to COVID-19, we had to cut our trip short by 4 days. The staff was nothing short of hospitable and soothing during these trying times. We?ll definitely be going back to this location once things settle down to see and do it properly.

2

Disappointing - 2 out of 5

Mia Mon, 16 March 2020

Unsatisfactory

Liked: I like that everything was in walking distance. I like the pool.
Disliked: Number one I didn't like the idea of when I got there I had to add more money...the total you guys gave $1114.00 plus wasn't the complete total, had to add $50 per room... parking wasn't free $35 a night. I didn't have joint room, bathroom in one room was clogged, was told that they was gonna have to moved us but instead was given a plunger for our stay. Was told that breakfast was from 6am- 9am but instead it was at 7AM... Cleaning crew didn't do anything in our room we had to ask them to bring fresh towels and empty the trash...so yes I was pist but made the best of it cause it was my mom 70th birthday ....VERY DISAPPOINTED CAUSE THIS WASN'T MY FIRST TIME STAYING AT THE MARRIOTT

5

Exceptional - 5 out of 5

Anita Tue, 10 March 2020

Exceptional

4

Very Good - 4 out of 5

Rachel Tue, 10 March 2020

Very good

Liked: The breakfast was good. The location was great. Overall the facility was clean
Disliked: The pillows were flat. The mattress was like sleeping on a floor. The parking is overpriced. There was not a handicap accessible room and we were sent to the op floor in he very back of the building. Very inconsiderate

4.5

Wonderful - 4.5 out of 5

Christopher Thu, 5 March 2020

Superb

5

Exceptional - 5 out of 5

Maurice Tue, 3 March 2020

Exceptional

5

Exceptional - 5 out of 5

Jerry Mon, 2 March 2020

Exceptional

1.9

Poor - 1.9 out of 5

Jeannean Mon, 2 March 2020

Terrible customer service

Liked: The location was great
Disliked: Our room had no heat for 2 days. The staff put us in another room and then charged us for 2 rooms. Then the initial room we were booked in was being repaired. The manager was called and he didn?t respond

5

Exceptional - 5 out of 5

Maurice Sun, 1 March 2020

Exceptional

5

Exceptional - 5 out of 5

Candice Sat, 29 February 2020

Exceptional

Liked: Room was big had a couch and roll out bed to accommodate everyone
Disliked: Breakfast ended early on day after Mardi Gras

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SpringHill Suites by Marriott New Orleans Downtown/Convention Center 301 Saint Joseph Street, New Orleans, LA