The COVID stay

Liked: We stayed two nights during the time things were still closed down due to COVID. We have family in town and that was the main purpose of our trip. The hotel is in a perfect spot, near the CMA building. Lost of things are within walking distance here. The hotel itself was very confusing at first. It?s three hotels in one building. I think if it was as closed down and all hotels were running how they normally would. We probably wouldn?t have noticed or struggled to find our way around at first. The elevator you get on has to be the right one for your booked hotel. When we finally got it, we went up and the hall lights were out. Management sent someone to turn them on. Again probably off because of COVID. Our room was super nice, the beds were comfy and the couch even had a trundle bed & it was perfect for my kiddo. Despite things not totally being open the management work with us and went the extra mile to make sure our stay was perfect. My last note is important, I booked this hotel because of it?s amazing view of Nashville by the pool. There has since been a building that has been built there. So that was disappointing. There were two valet team members working during or stay and each of them were very kind to us, even opening our doors.

Very good

Liked: Bed was comfortable and the view was cool
Disliked: The sink in the bathroom was not working very well - something was stuck in the drain probably. You run the water for a few seconds and it would take about 2 minutes for the water to go down the drain. A couple pillow cases weren't too clean...

Exceptional

Superb

Liked: Loved the breakfast but it would have been nice to switch it up a little.

Superb

Very good

Exceptional

Exceptional

Liked: Clean, rooms were nice and the beds were comfortable

Passable

Liked: The beds were comfortable and the room was clean.
Disliked: The pool was closed for maintenance. The pool was the main reason I chose the hotel and I was very disappointed it was closed.