SpringHill Suites by Marriott Naples

It was fine for one...

Liked: I liked the view of the pool
Disliked: The bathtub had hair in it and we didn’t take a shower so it was not ours or even our hair color.. the carpet has a visible stain at the foot of the bed you can clearly see. The ouch has stains… the bathroom door has splattered stains.

Good

Liked: Friendly staff; good bfkst; plenty of room
Disliked: A weird smell came from the A/C unit on the 3rd night stay and I had to move rooms in the middle of the night. It smelled like a type of gas - similar to the one used to detect natural gas. I became dizzy and had to exit the room. The front desk was helpful to provide another room for a couple of hours before an early departure to catch a flight - and was much appreciated. Needless to say, after my flight landed I had a 4 hour auto trip where I had to battle staying awake due to the lack of sleep the night before.

Superb

Exceptional

Pleasant

Friends in Paradise

Liked: I loved the staff. From front desk to housekeeping, every encounter was welcoming, helpful, and pleasant. My favorite was the front desk makes cookies daily. We missed the cookies a few times and one evening after a long at day at FBU and dinner, the gentleman at the front desk said, “I saved cookies for you.” It was one of the most meaningful gestures we’ve ever received when traveling. I believe the gentleman’s name is Alan. THANK YOU
Disliked: The only problem was the AC was not running correctly in the room. The room temp stayed about 74 degrees. Not overly terrible or unbearable.

Very good

Superb

Exceptional

Liked: Excellent
Disliked: Everything was excellent