SpringHill Suites by Marriott Madison

Exceptional

For over $700 for a...

Liked: The complimentary breakfast with waffle maker was good! The location was awesome. Not too busy, and the parking was convenient and easy to navigate.
Disliked: Breakfast options were the same all 3 mornings of our stay, weekday and weekend included. Breakfast wasn’t restocked even when there was more than an hour left of breakfast hours. Difficult to transport to room given the ceramic bowls and metal tableware. Needed to-go options for cereal and utensils at least. The cable tv broke while we were there, and we managed to fix it ourself due to maintenance not being present. Concierge staff should have basic knowledge of troubleshooting small things like the tv and air conditioning. MAX was a channel offered but gave an error code no matter what I did. Asked for it to be fixed on day one and day two but never happened. Maid services were given 1 out of 3 days of our stay, despite the room being available to clean. I understand it isn’t needed to be deep cleaned daily but changing the full trashes, giving clean cups and towels as needed, and making the bed would have been nice. No trash liners in trash cans. Hairs found in bathroom and on fresh pillowcases on arrival.

Superb

Very nice people

Liked: Was not to crazy about the parking ramp. To steep

Friendly staff, exceptional service

Liked: Very clean

Very pleasant

Liked: Very clean, enough parking

Exceptional

Our stay was very pleasant...

Liked: The breakfast was fantastic!! One of the best ever. The location was great!
Disliked: The shower had no handicap bars to grab on to and the shower head was too high for any adjustment unless you were very tall.

Great location, friendly service, great...

Liked: Spacious and clean
Disliked: Pool was cold, no pool towels after 7 both days of visit