SpringHill Suites by Marriott Louisville Downtown Guest Reviews
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Rebecca, visiting Headliners Music Hall
I have no bad things to say about my stay here. I would definitely stay here again.
Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.
Maldonado Wed, 9 July 2025
Exceptional
Liked: This hotel met all expectations!It was very clean and up to date. The room was extremely spacious for our family of 5 and the separate bathroom/shower was helpful! I booked the room online on our way home to TX from NY for 1 overnight stay. My entire family loved the room and wished we would've been able to stay longer.
Disliked: No complaints. My only suggestion is to maybe leave more than 3 towels in the larger rooms. We had to ask for more towels that had to be delivered which was no problem, we just had to wait to shower.
Aaslund Tue, 8 July 2025
Superb
Liked: Good location and value. Very friendly staff.
Disliked: The Sofa bed was very old and uncomfortable. Breakfast was not that great
Talisha Mon, 7 July 2025
My stay felt like home...
Liked: The staff were very friendly and helpful. Breakfast was awesome! Definitely enjoyed my stay and will be back in the future.
Disliked: Nothing, everything was exceptional.
Khalia Mon, 30 June 2025
Comfortable, affordable, clean, friendly, and...
Liked: How friendly everyone was and how close everything was to the hotel and how they offered event tickets to bars, food, etc. Will definitely be staying here again!
Disliked: Nothing! everything was good
Novack Sun, 29 June 2025
Superb
Liked: Sunny at the front desk was super friendly and helpful! We had a sink that was broken and maintenance was up there within 20 minutes to look at it. Breakfast was great as well with a lot of options for picky eaters and diets.
Disliked: We didn't get to use the pool because there were a lot of rowdy older boys in there the whole time, which my smaller kids were upset about.
Angela Sat, 28 June 2025
Liked: I loved the location. But know where does it tell you that you have to leave a $500 deposit!!!!! That to me was ridiculous customer service. I completely understand keeping out the riff raff but my goodness!
Disliked: The $500 deposit
Desra Mon, 23 June 2025
Very good
Melissa Sun, 22 June 2025
Superb
Liked: The room was nice and the bed was very comfortable. Everything seemed to be clean. This hotel was in close proximity to the baseball stadium so that was a bonus.
Disliked: I felt like they’re needed to to be more signage distinguishing between the two hotels that apparently are in relatively the same building. It was very confusing. You have to figure that if you are traveling chances are you’ve never been there before and you’re following maps, as soon as you turn into the parking lot, you would assume that you’re at the hotel however it was marked for a different hotel so it caused some confusion once inside we were directed to a different check-in desk. It all worked out, but we weren’t the only people who were confused.
Queen Sun, 22 June 2025
Exceptional
Liked: The location and breakfast was excellent
Matt Sat, 21 June 2025
I would definitely recommend this...
Liked: I liked the fact that there was covered parking available right at the facility. The breakfast was top notch and the breakfast manager came through and greeted us both mornings and made sure we had what we needed. The staff were all super friendly. The beds were pretty comfortable for hotel beds, I usually have a hard time getting comfortable in hotel beds but these didn’t bother me. I also appreciated having a second little sink and a toilet in a separate room from the rest of the bathroom area so you could still use the bathroom while someone else was showering or getting ready in the morning.
Disliked: I didn’t really like the pillows on the bed because they were way too soft for me and there wasn’t any other options in our room. Also the lock for the bathroom toilet area didn’t actually latch the door closed. The tiny sink in the toilet room had a loose faucet and to me the faucet seemed too big for that small sink. On our last night there the light above the toilet started strobing off and on occasionally but was working fine when we got up the next morning. The toilet area also didn’t have an exhaust fan so it could get a little odorous in the room at times