Springhill Suites By Marriott Louisville Downtown Guest Reviews
Write a review
|0.7 miles from Louisville centre|
Write a review
Rebecca Mon, 10 June 2013
I have no bad things to say about my stay here. I would definitely stay here again.
Liked: Rooms were great and entire staff was very nice and helpful.
Disliked: Had to pay to park.
David Tue, 25 April 2017
Liked: Good breakfast.
Disliked: We lost our room the first night we booked because we arrived late; our credit card was declined (my fault) but when explaining this to the clerk the next day, the rate charged for the second and third nights was higher than originally quoted. I thought they would honor the original quote when we corrected the credit card problem but they did not.
Gretchen Tue, 25 April 2017
Liked: The continental breakfast was a great breakfast, especially for staying more than a couple days.
Disliked: It was our honeymoon, and we didn't expect anything for it but our room was very small and in an awkward spot in the hotel. Right by the hall entrance so it was very high traffic, and very loud. We are also military. We were told we would get the military rate when we checked in. But when they checked us out they said they had no more military rates left and already charged us before talking to us about it. We were not happy about that because if you tell us you're going to give us something then you better keep your word.
Kevin Mon, 17 April 2017
Liked: Great room, staff and breakfast.
Disliked: There is a hospital right next door, so you will hear ambulances all the time.
Micheala Sat, 15 April 2017
Disliked: Parking was awful and expensive
Jaime Sat, 15 April 2017
Liked: Pool hours and check out time.
Disliked: Need better breakfast selection
Sandy Fri, 14 April 2017
Liked: We got a really good price on the hotel so we were a bit concerned that it may not be as nice as the pictures depicted. Have to say we were pleasantly surprised!!
The hotel and location = perfect!
We were able to walk to dinner in downtown every night, great restaurants within a mile of the hotel!
Melissa Tue, 11 April 2017
Disliked: Got queen suite. Was much smaller than looked in pictures. However, convenient location and staff was very nice and helpful.
Amanda Tue, 11 April 2017
Liked: Nice big beautiful room
Disliked: Had to pay to park
Karen Tue, 11 April 2017
Disliked: Cost for parking.
Anonymous Mon, 10 April 2017
Disliked: They sold our reserved room. Then dumped the five of us in a tiny, old, dirty room with one bed.