SpringHill Suites by Marriott Kansas City Plaza

Perfect stay for our family...

Liked: Staff was so helpful and kind! The room was great for what we needed!
Disliked: The breakfast was a little lacking in my opinion. We would come down by 8 and not a lot left and if we asked the staff said what was out was what we had. When we went to the desk though they were so helpful and got us some milk for our little guy and made his day!

Very good

Disliked: The bathroom door kept sticking on the rail Fought with it all of stay

Very good

Good

An exceptional stay from start...

Liked: The property was exceptionally clean and comfortable. The staff were warm and welcoming, and they went above and beyond by providing thoughtful recommendations for local dining options.
Disliked: There wasn’t anything I didn’t like. I was completely satisfied with my stay.

Very good

Liked: I was traveling solo and the room was sufficient for my one night stay
Disliked: Parking was not ideal. Also, I didn’t not know (nor did other guests) that an employee had to let you out of the gated parking. They are not visible until you are almost up to the gate & they are NOT by the keypad. They were in the right side against the wall. Also, I was on the bottom floor and when the guests in the room above me took a shower, the running water seemed so loud, I was thinking it was going to flood my room at any minute.

Good

Liked: Clean spacious comfortable bed. All staff were great except initial check in lady was rude.
Disliked: Parking sucked. $18/night is crazy. Think they removed it though.

This was a great hotel...

Liked: Clean and great staff
Disliked: Parking

Very good

Liked: it was fine. Breakfast was good.
Disliked: There was no shower mat, and the shower door dripped onto the floor when opened. The parking situation is not good.