SpringHill Suites by Marriott Irvine John Wayne Airport/Orange County

Liked: Clean room; separate rooms for toilet and shower; great mirror for putting on makeup; decorations are easy on the eyes; good continental breakfast; close to our venue The Observatory.
Disliked: Nothing.

Exceptional

Nice Hotel

Liked: On Booking,com app I specified a late check in time since my flight landed at around 10pm. When I got to the hotel they had my room keys already made and after checking my ID we were all done! Fastest check in ever. The lady at the front counter was very nice and offered us complimentary water bottles before we went to the room. Very nice room, clean and aesthetically pleasing. Austin was very friendly and helpfu on the phone, he answered several of my questions before my flight. I also appreciate the multi-USB charging block. It's the little things that can make a trip stress-free.
Disliked: Beds are very firm, not much softness to them. I called before my flight multiple times and kept getting someone on the phone, I think he said his name was James. He took such long pause during the call I thought we got disconnect so I kept calling back.i was saying hello, hello several times and he didn't respond but I could hear him typing I only wanted to ask what time was breakfast and when he finally decided to speak to me he said he couldn't help me and that he was texting me another number to call. I never got the text, but it seems to me that's a pretty simple question that could've been answered on the phone. Very frustrating.

Exceptional

Great value - highly recommend!

Liked: Convenience and cleanliness
Disliked: Nothing really

Very good

Superb

Superb

Superb

Superb