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SpringHill Suites by Marriott Houston Northwest Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Ashley Thu, 5 June 2025
Hotel was lovely but since...
Liked: The staff were very polite and helpful the onsite bar was a plus
Disliked: The pool burned my eyes and my kids eyes so bad it started burning my skin
Douglas Wed, 28 May 2025
Exceptional
Paul Tue, 27 May 2025
Very good
Janelle Sun, 25 May 2025
Exceptional
Liked: Staff friendliness was outstanding!
Disliked: Hotel needs some refurbishment. Broken floor tiles & stained carpets but especially need to update rlectrical outlets in rooms. No USB ports even on lsmps wad not acceptable.
Nick Fri, 16 May 2025
Exceptional
Tisane Tue, 13 May 2025
It was goo comfortable.tje pillows...
Liked: Good location
Ivy Tue, 13 May 2025
It was
Liked: Clean and great location
Sharon Sat, 26 April 2025
Good
Liked: Just convient
Disliked: The bathroom was dirty and a lot of noise especially in the hallways
Robert Wed, 23 April 2025
Superb
Liked: CleanComfyGood location
Disliked: We stayed for 77 days and housekeeping services did nothing come to our room 6 of the 7 days. We had to get clean towels from front desk. Front desk person said each time they would tell housekeeping to come to our room the next day and they never did. Wet dirty towels piled up for days. No excuse in my opinion.
Laura Mon, 21 April 2025
Overall a good place to...
Liked: The rooms are very clean and cozy
Disliked: We accidentally got a room on the highway side, so it was pretty loud all night.
