SpringHill Suites by Marriott Hartford Airport/Windsor Locks

Exceptional

Would stay there again

Liked: Comfortable room. Loved the layout. Breakfast was good.
Disliked: We smelled marijuana strongly in the hallway near our room. No the hotels fault but on checking out we did complain and staff was very good about apologizing and he went up to check it out.

Exceptional

Comfort During Bereavement

Liked: Catered to Our Accommodations During Our Time Of Bereavement. Thankyou

Very good

Liked: Convenient location. Quiet despite being very close to the airport. Very helpful staff.
Disliked: Breakfast was very limited. Toilets very low to the floor. Could use a safety bar for older individuals

Superb

Superb

Great for a short stay...

Liked: Location and staff were great!
Disliked: Window was stuck open when I arrived. Luckily my BF was dropping me off and was able to get it closed. Automated wake up call button on the phone did not work.

Beautiful hotel, clean and comfortable....

Liked: It was very clean and comfortable. Staff was friendly and helpful.
Disliked: I did not like that I was double charged. I checked out and flew to my vacation destination when I found out about the charge. It took 2 days for the money to be returned to my account after I called them to complain. They were very nice about it. It was the inconvenience of having to call and waiting for the money to be available to me again that I did not like.