SpringHill Suites by Marriott Hampton Guest Reviews
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2.7 miles from Hampton centre |
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Najah Fri, 12 April 2024
Exceptional
Eartha Thu, 11 April 2024
It was good!
Liked: Didn't eat breakfast.. love the staff kindness..water run real good! And hot..
Disliked: Didn't like all the light that came in the room at nite..it was very, very hard to sleep, even tried our best to get rid of so much light, with pillow and blankets....You have short curtains with no darkened liner at all! Could not sleep..
Kenneth Wed, 10 April 2024
Fair, most likely will not...
Liked: Breakfast was ok but had the same food items every day
Disliked: Pool was broke and could not use it the complete stay of 4 days
Davis Sun, 7 April 2024
Normally all hotels pull out...
Lillian Fri, 5 April 2024
Passable
Liked: Size of roon
Disliked: advertised pool. No pool for a year. Stayed 5 nights. Only had housekeeping once. Staff rather indifferent. Out of coffee twice.
Lori Wed, 3 April 2024
Superb
Liked: Convenient, well kept
Taya Mon, 25 March 2024
Exceptional
Chantelle Mon, 25 March 2024
Passable
Kimberley Thu, 21 March 2024
Pleasant
Liked: Clean, easily accessible, friendly staff.
Disliked: Disappointed the pool area was closed for renovations. It would have been nice to know ahead of time.
Morris Mon, 18 March 2024
Cold water baths. Couldn’t believe...
Liked: Well first off let’s start by saying my family and I, which includes husband and 7yr old son are from NC so about a 5 hr. Drive from home, fishing trip with my husband (James river pier) so I go on booking.com figured it was more convenient read a few reviews saw where this location has inside amenities including inside heated pool as well as a inside heated whirl pool I didn’t care to much about the weather this weekend because I figured this could be a win/win for the whole family beacause of the inside pool and whirl pool option mind you my son has never been fishing much so I didn’t know if he was actually going to be participating with my hubby or not. Like before didn’t worry much guess what I know my son loves to swim and knows how too. Y’all we get to this place and the pools are completely down and under construction. Now this place had a “sister” property on the same parking lot. Not the same property but a sister property their pools where up and running and plus had the inside option. Let’s also look at the time of year. It was actually chilly this whole trip anyways our plans were complicated ruined. Let me add the fact that, they kept sending me emails saying that they do not take any deposits on the room until we check in. Got there and my money had been taken off my card so because of policy we couldn’t just end the deal because this was a reserved room. I have never visited Virginia before so I just wanted to ensure a good time for the whole family and was completely let down. Not to mention in our suite room 500 at this place has very low water pressure and would you believe the water stayed cold the whole trip. I thought no way maybe it will be warm in the morning but boy was I failed. Never again. Also we stayed (2)days worst stay ever. Get in the elevator and find out I wasn’t the only person fooled, this poor lady actually had on her swimsuit and was coming from that area going back to her room, she told us same just happened to her.
Disliked: The lies, being fooled, the fact that they claim they take no money up front, but checked my emails today when I got home and found they took the money the night I made the reservation .Liars ! Amenities are down at this place what a load of crap.