SpringHill Suites by Marriott Grand Rapids North Guest Reviews
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Write a review
Dennis M, Horton
Nobody told us when making the reservations that the hotel was under construction. My wife and I are both in our 60's. She has had three knee surgeries and a replacement. I have stage 4 kidney cancer. We were told that our room was on the third floor and that the elevator was inoperable. People should be made aware of problems when making reservations!
Liked: Breakfast was really good. Clean room.
Disliked: Yes, room heater was very loud and gurgled all night! Lack of elevator kept us from using the pool.
Kevin Thu, 29 May 2025
I wish all my hotels...
Liked: Very large, clean quiet room. Surprisingly nice facility for the price in a nice area.
Disliked: No complaints.
Kapil Fri, 16 May 2025
Superb
Sm Mon, 12 May 2025
Exceptional
Alexx Mon, 5 May 2025
Pleasant
Liked: The whole place was very clean and it's very close to strip mall with a few things to do.
Disliked: My room was right next to the top of the elevator, which is normally fine but theirs is exceptionally loud. I also had to ask for a bag for the trash can in my room and was given an ice bucket bag. I had to explain that I needed it for the bathroom to get the bag and it was very uncomfortable.
Patricia Sat, 12 April 2025
Superb
Liked: Overall great. I appreciated the healthier breakfast options and the staff was eager to meet all requests.
Jacquelynn Sun, 30 March 2025
Exceptional
Amanda Tue, 25 March 2025
Exceptional
Christopher Mon, 10 March 2025
Superb
Nichole Tue, 25 February 2025
Great, affordable stay!
Liked: Large rooms, friendly staff, and the breakfast food was exceptional. Overall very impressed with the facility, would definitely stay there again. I traveled with the pet and the large room size definitely accommodated their space needs.
Disliked: N/A
Saunders Wed, 12 February 2025
VERY Clean, friendly staff, would...
Liked: Breakfast was good, location was convenient, staff was friendly, common areas and room was very clean and well maintained.
Disliked: Made reservation through booking.com, the front desk associate couldn't find my reservation, once I showed her my emails, she looked more into it and found that booking.com had my first and last names switched. Pool was very cold.