SpringHill Suites by Marriott Grand Rapids North Guest Reviews
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Write a review
Dennis M, Horton
Nobody told us when making the reservations that the hotel was under construction. My wife and I are both in our 60's. She has had three knee surgeries and a replacement. I have stage 4 kidney cancer. We were told that our room was on the third floor and that the elevator was inoperable. People should be made aware of problems when making reservations!
Liked: Breakfast was really good. Clean room.
Disliked: Yes, room heater was very loud and gurgled all night! Lack of elevator kept us from using the pool.
Tina Tue, 12 August 2025
It was a good stay
Liked: Nice rooms, friendly staff
Disliked: Pool had a little too much chlorine
Kory Mon, 11 August 2025
Exceptional
Anonymous Wed, 30 July 2025
Terrible
Liked: They refunded the money spent for the first night.
Disliked: The first room had hair all over the shower and mold as well. The second room had cob webs, water stains on the ceiling, and dead bugs on the pull out mattress. The pillows had yellow stains and the pillow case was ripped.
Jack Mon, 28 July 2025
Exceptional
Kenneth Mon, 21 July 2025
Superb
Disliked: Needs more plugs near beds for CPap, chargers
Betty Wed, 9 July 2025
Exceptional
Zachary Mon, 7 July 2025
Disappointing
Liked: It was clean.
Disliked: It wasn’t as big as the photos showed, the couch was broken down on one side.
Kevin Thu, 29 May 2025
I wish all my hotels...
Liked: Very large, clean quiet room. Surprisingly nice facility for the price in a nice area.
Disliked: No complaints.
Kapil Fri, 16 May 2025
Superb
Sm Mon, 12 May 2025
Exceptional