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AustraliaSpringHill Suites by Marriott Grand Rapids Airport Southeast Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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Sadie Sun, 21 February 2021
Very good
Jason Wed, 10 February 2021
Very good
James Sun, 24 January 2021
Liked: Good service - great staff
Disliked: They need to make sure they vacuum thoroughly-
Yorell Mon, 18 January 2021
Very good
Liked: It was nice, everything looks clean, friendly and helpful staff.
Disliked: There wasn?t any shuttle and I found a dead bug on the ceiling. Besides that everything was great.
Aaron Sun, 3 January 2021
Bad
Miraculous Tue, 29 December 2020
Pleasant
Lori Mon, 21 December 2020
Pleasant
Liked: Our rooms were clean and nicely laid out. The hotel was very quiet and I loved how it was so far off the main road.
Disliked: Trash near back door on ground, never picked up the whole time we were there. First room had a broken shower, second room had no alarm clock and problems with plugging in the microwave. They were testing fire alarms when we got there, but they did not even warn us. The alarm went off twice before we went and asked at the front desk. Overall, the hotel just seemed poorly run.
Charles Fri, 18 December 2020
Exceptional
Liked: Nice and comfortable.
Amy Mon, 7 December 2020
Superb
Liked: Staff was exceptional! Beautiful building and room.
Disliked: Walls are thin.
Alan Fri, 4 December 2020
Passable
Liked: Location and desk manager
Disliked: It was not clean. Not the room. Not the hallways. Not the elevator. Also very dated. Kitchenette hadn?t been cleaned.
