Name: SpringHill Suites by Marriott El Paso
Address: 7518 Remcon Circle, El Paso, TX
Telephone: (888) 406-7656
Rating: 4.5

SpringHill Suites by Marriott El Paso Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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Superb

Queen suite was a great...

Liked: Location to highway amid all the construction, still easy to find. Great selection of late night restaurant options. Great breakfast choices.

It’ a good hotel to...

Liked: Great location, close to kids activities and restaurants. Pool is good but they can have some towels for it.
Disliked: Breakfast is not good, internet doesn’t work good

Superb

Passable

Exceptional

Liked: Everything!
Disliked: Pay for dryers.

Not staying at this chain...

Liked: The rooms were roomy and nice looking.
Disliked: The air unit was placed at the far end of the room and couldn’t cool the entire space, so it was hot unless you were directly by it. Also they are the only hotel I’ve been to that doesn’t offer complimentary coffee. They even refused to make a pot of decaf at breakfast. So this older lady with a heart condition didn’t get to relax with coffee to start her day.The pool had trash in it from the overfilling can. There wasn’t enough shade, we had our umbrellas and was burning. No towels by the pool even told the front office and in the morning still no towels. The chairs in the pic are those lounge chairs but in reality they are well used uncomfortable sitting chairs which burnt sitting in them unless you had something over it.

Average

Liked: Location was great. Next to several restaurants and shopping.
Disliked: Sign at front desk asked to keep thermostat at 70, it was very hot and also loud ringing sound in my room all night. Could not sleep.

First time I’ve had issues...

Liked: Breakfast was ok, other Marriott locations have been better.
Disliked: We were in room 218, noisy water pipes, ac was unable to be adjusted so room was hot at night, pillows on the couch were stained, pool was dirty and had lots of leaves in it.