Name: SpringHill Suites by Marriott Denver Downtown
Address: 1190 Auraria Parkway, Denver, CO
Telephone: (888) 323-5826
Rating: 4.5

The parking situation was just a little confusing considering it didn't state anywhere that it was valet parking only. However the staff was funny, friendly, and really kind to my friend and I who had just driven 8 1/2 hours and looked a little rough. The room was gorgeous and clean, and the hotel was walking distance to our venue. Overall had an amazing stay and I'd love to stay there again!

Liked: Everything was clean, beautiful, and I loved the staff.
Disliked: I wish it wasn't only valet parking. It wasn't expensive to park but still we were money crunching for this trip.

As is typically the case, these hotels tell us a rate but somehow forget to mention that. "Oh, yes, there's $23.45 Occupancy Sales Tax and County Tax." Please, please stop playing these games and just give us the TOTAL cost per night. Additionally, this hotel sticks guests with $30 per night parking fee and the WiFi requires one to pay these silly log-in games. Just turn on the WiFi and let it flow to guests like the water or electricity.

Liked: Staff.
Disliked: Parking fees.

I loved the hotel. I liked that you could only get to our room through a secured door that needed to be open with a key. The hotel was close to the venue of the concert we were attending (Summit Music Hall). Made walking to dinner and the concert easy. I will use this hotel again and again for future dates.

Liked: Friendly staff; beautiful lobby; nice big beds.
Disliked: Parking should be included in the price of room I think.

Exceptional

Very good

Liked: Great location for concerts and downtown
Disliked: Extremely expensive valet parking as only option.

Great place to stay but...

Liked: Location was great, room was nice. Great breakfast
Disliked: The valet parking does not do a first responders or military discount. The valet people were very condescending and rude

Customer service was very helpful.

Disliked: It was perfect until I got home and realized they had charged me after I’d already paid Booking in advance. They said they didn’t have my card on file. However after several different calls I reached the exact hotel and they were so helpful and refunded the double charge. I was able to sleep that night without worrying.

Exceptional

Clean and comfortable, with a...

Liked: Breakfast was delicious and popular, and the staff were attentive and kept everthing well stocked. The valet parking system worked very well. The room was clean and comfortable. The Shiny app worked very well for tipping staff and valets.

Good

Pleasant stay but parking a...

Liked: The front desk staff was very friendly and proffessioal. Breakfast is good and the rooms clean and comfortable.
Disliked: Parking at the property is $54. a night. Awfuly expensive.

Very good

Great spot for the campus,...

Liked: There was an amazing breakfast bar and all kinds of coffee, with a good blend of eating and eating/working space, kind of like an airport lobby. The nearby campus is definitely worth a walk—some cool displays in the student union.
Disliked: This is best set up for travelers without a car—otherwise you're pretty much married to the valet parking, which was very professional (and they handled my oversize truck and trailer like a champ).