SpringHill Suites by Marriott Danbury

Overall not satisfied

Disliked: Security door lock lever was broken, shower gel container was off the wall, sheets for pull out bed were wrong size- way too small. We were charged $6 plus tax for bottled water that was in our room (and didn’t ask for) and never touched. Called front desk immediately/ said she couldn’t adjust it only manager. Waited 2 days but no adjustments. Called back for manager, called me back 10 minutes before the end of her work day (tho I’d received voicemail after earlier try saying she’d call me around 3 pm after her 3 hour meeting. Still no contact or reconciliation. Guests were allowed to partake of breakfast area with bare feet. No staff talked to them even though staff was present

Very good

Great nite of sleep and...

Liked: Bedroom
Disliked: Nothing

we had a very pleasant...

Liked: loved the bed in the pillows
Disliked: I wish it was a little less money cause I have to go monthly

Superb

Great stay, will stay again.

Liked: Nice hotel. Good breakfast. The room was well appointed. I appreciated the bright parking lot felt extremely safe for exit and entry and for our vehicle. The location was good close to the highway and local attractions.
Disliked: Only complaint is the walls did let in a little more sound than I would have liked. Not an uncommon problem in many hotels though I’ve noticed.

Good

Liked: The bed was comfortable and the breakfast.
Disliked: Not enough blankets.

It was pleasant but definitely...

Liked: The location is great, it was close to everything. The staff was friendly and kept the place clean
Disliked: The shower curtains were dirty and the first room we got smelled really bad.

Perfectly acceptable standard hotel

Liked: Clean, spacious room, no highway noise, no safety concerns, staff was friendly.
Disliked: Furniture a bit run down, uncomfortable couch, closet door couldnt be opened all the way as it was hitting the nightstand.